Lived & Living Experience Care And Recovery Co-Ordinator

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Introduction:
Exciting Permanent/Full-time Care and Recovery Co-ordinator opportunity in partnership with Sacred Heart Mission.
SCHADS Level 5 with Salary packaging options to enhance your take-home income.
Outreach role working across three partner sites located in St Kilda (Sacred Heart Mission), Melbourne CBD (The Salvation Army), and North Melbourne (Vincent Care).

Windana provides connected services for more people in need.

We provide services across Victoria for adults and young people experiencing alcohol and other drug harms, family violence, mental health challenges and social disadvantage.

Our Model of Care puts clients at the centre of what we do to create positive change in people's lives. We work with families, communities and other organisations to deliver trauma informed, equitable, culturally safe and integrated services based on evidence and practice wisdom.

By intervening early and creating purposeful partnerships, we help clients achieve improved outcomes while reducing demand on acute services. And we are influencing policy, practice and research to help shape better systems for clients. Together, we influence the broader system for a more positive and connected future.

Is this your next career opportunity?

Windana has partnered with Sacred Heart Mission to assist in delivering wrap around support to those people who access the GreenLight Supportive Housing program.

GreenLight Supportive Housing program works with people making the transition from chronic homelessness and rough sleeping to placement in longer term housing to address their unique experience of homelessness and the individual health and wellbeing factors to maintain their housing. The key outcome is stable housing for people and no return to homelessness.

The Lived & Living Experience Care and Recovery Co-ordinator works by sharing their lived experience of treatment and recovery from substance use and vulnerable housing, to support those people who access the GreenLight Supportive Housing Program.

The role is responsible for the provision of care and recovery coordination for those who are presenting with complex AOD challenges alongside other complex biopsychosocial issues in their lives and will work with those individuals to establish a comprehensive treatment and coordination applying the Social Model of Health framework. The role will promote the development of skills to minimise AOD harms, provide recovery focussed client support including assessment, care co-ordination support and linkages with appropriate external long-term services.

Hold a small caseload for short-term support in addition to providing brief intervention to GreenLight clients with the expectation to work with 40 participants over a 12-month period.
Facilitate a range of responses, in collaboration with GreenLight Supportive Housing Case Managers, that meet the clients assessed needs, such as accommodation, health, food and safety, education, employment and social activities.
Provide assertive outreach service in multiple homelessness services across inner Melbourne suburbs to clients that have a harm reduction and recovery focus that are evidence-based interventions, referring to appropriate specialist services as required and assisting clients to exit from the service on achievement of treatment goals.
Develop treatment plans based on a holistic assessment of client needs and client drivers to ongoing substance abuse.
Provide a range of therapeutic interventions, including AOD Assessments that are person centred, offering a range of interventions through solutions focused support, brief intervention, and case coordination.
Provide bridging support to clients on the waitlist for residential detox and counselling.
Coordinate staged treatment plans, developed in conjunction with the client, based on identified needs and include appropriate rationale, coordinated approach, and appropriate level of detail to meet contractual and professional requirements.
Review treatment plans regularly with client, to monitor effectiveness of client outcomes and report outcomes to Team Leader in team meetings, case reviews and supervision.
Ensure timely and accurate data entry to reflect progress on multi-disciplinary recovery Plan.
High standard of documentation which complies with accountability structures according to professional, legislative, service contractual obligations and organisational standards.

What we're looking for:
Lived Experience of Alcohol and/or drug addiction and homelessness or vulnerable housing experience.
Ability to intentionally share personal lived experience whilst retaining professional and safe boundaries.
Ability to work autonomously in an assertive outreach model and to provide time limited case management and support co-ordination to clients in collaboration with GreenLight case managers.
High level of interpersonal, client engagement and communication skills with an ability to tailor communication style to suit the diversity of clients and the settings that this may occur.
Proven skills in the application of assessment, case coordination, case management, case formulation, treatment planning and discharge planning.
Demonstrated experience in the field working with clients with substance misuse problems, their families or carers.
Ability to provide case work and AOD interventions within the context of a harm reduction, family work and recovery philosophies.
Capacity to work with people with co-occurring AOD, mental health, homelessness presentations & people involved in the criminal justice system.
SHARC Peer Training or preparedness to complete within 3 months.
Tertiary qualification in Counselling, Nursing, Psychology, Social Work, Occupational Therapy or a related field.
Completion of Certificate IV (Four AOD Competencies for applicants with health-related degrees) or Diploma in AOD and Mental Health.

Join our team to contribute to our life-changing work.

Our people are integral to the work we do, and we pride ourselves on providing our team opportunities to contribute, grow and thrive:

Contribute to our meaningful work and values-based culture through:

• our Strategic Plan,
• our quality accreditation,
• Reconciliation Action Plan, and

our progress towards Rainbow Tick accreditation.

Grow with professional and personal development, including:
40 hours of study leave each year
Support for qualifications, external training and up to $200 towards professional registrations
Career pathways through secondments and our Leadership Network
Regular supervision, goal-setting, and individual development plans

Thrive with benefits that support your wellbeing and work-life balance, including:

12 weeks paid parental leave from day one
15 days personal leave, compassionate, and gender affirmation leave
10 days cultural leave for First Nations employees (including 2 paid days)
Flexible working arrangements tailored to you
Generous salary packaging to increase your take-home pay
Retail perks and fitness discounts
Access to our wellbeing program, including discounted osteopathy treatments.
WWCC costs covered
Public holiday swap

Ready to join us?

Be quick! Applications will be reviewed as soon as they land on our desks so apply today if you're interested.

Windana is committed to child safety and a valid Working with Children Check and Police Check are required for this position.

Windana values and celebrates diversity and inclusion and is an equal employment opportunity employer. We encourage applicants of all backgrounds and life experience to apply. Our aim is to build a team that closely reflects the diversity of the people and communities we work with.