Lodge Assistant Manger

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Job Title: Assistant Lodge Manager

Reporting to: Lodge Operation Manager

Prerequisites: A valid Serving It Right (SIR) certificate

Schedule:

This is a full-time seasonal position for the 2026-2027 season offering full time hours through a complement of varying schedules.

Position Overview

We’re looking for a highly organized, adaptable, and guest-focused Assistant Lodge Manager to support the day-to-day operations. This role works closely with the Lodge Operation Manager to ensure exceptional guest experience, smooth lodge operations, and strong team coordination in a fast-paced remote environment. The ideal candidate thrives in hospitality, enjoys leadership responsibilities, and is comfortable balancing guest service, logistics, team support, and operational problem-solving in a remote mountain setting.

Key Responsibilities:

Guest Experience & Hospitality

• Deliver warm, professional, high-end guest service throughout the guest stay
• Assist with guest arrivals, departures, orientations, and daily communications
• Handle guest requests, concerns, and special accommodation professionally
• Help create a welcoming lodge atmosphere and memorable guest experience
• Coordinate with culinary, guiding, and operations teams to ensure seamless service

Lodge Operations

• Support daily lodge operations and ensure smooth execution of schedules and activities
• Assist with room readiness, housekeeping coordination, and lodge presentation standards
• Monitor inventory levels and help coordinate lodge supplies
• Maintain operational standards related to cleanliness, safety, and guest comfort

Team Leadership

• Support and motivate lodge staff in a collaborative team environment
• Lead by example with professionalism, accountability, and positive attitude
• Step into leadership responsibilities in the absence of the Lodge Operation Manager
• Support transportation logistics and guest movement coordination
• Communicate effectively with operations, guiding, maintenance, and management teams
• Help ensure compliance with company policies and safety procedures

Qualifications & Experience

• Previous hospitality or lodge operations experience required
• Supervisory or leadership experience preferred
• Experience in luxury hospitality, ski operations, tourism, or remote lodges is a strong asset
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Ability to remain calm and solution-oriented under pressure
• Comfortable living and working in a remote team environment
• Valid driver’s license
• First Aid certification is an asset

Ideal Candidate Traits

• Guest-first mindset
• Positive and adaptable attitude
• Strong work ethic and attention to detail
• Team-oriented leadership style
• Passion for mountain culture, skiing, and adventure tourism
• Comfortable with long days and dynamic operational demands

Pay: $230.00-$260.00 per day

Work Location: In person