Logistics Coordinator - Domestic/Cross Border

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Albatrans is an International Freight Forwarding company, specializing in the transportation of alcoholic beverages, with global headquarters in Florence, Italy and offices in more than 20 countries around the world, including two in Canada – Toronto and Montreal.

Albatrans provides customers with superior global freight forwarding services. Our expertise combined with our longstanding relationships with the top ocean and air freight carriers mean goods are handled professionally and cargo space is available even in the most difficult market conditions. We are committed to offering competitive logistics support services to best meet all market needs.

Albatrans Canada is hiring! Want to join a team you’ll love working with?

This is a fantastic opportunity for a qualified and motivated professional to join our Operations team, in our Toronto office, in the role of Logistics Coordinator specializing in Domestic and Cross-Border shipments. The successful candidate will be responsible for the end-to-end process for the smooth flow of goods – receiving orders, coordinating shipments, completing documentation, invoicing, and billing customers, while maintaining our high standards of customer service and operational excellence. The ideal candidate will have experience working at an international freight forwarding company and/or handling shipments of alcoholic beverages.

Duties and Responsibilities:

• Build and maintain strong relationships with customers, vendors, and internal teams.
• Collaborate with the commercial department to ensure all parties are aligned
• Work with Intermodal carriers in North America.
• Provide professional, prompt and efficient customer service to all clients
• Ensure files are completed and updated in accordance with corporate requirements
• Monitor shipments and proactively communicate with customers
• Work diligently to ensure quotation deadlines and shipment requirements are met
• Resolve client customer service issues promptly and professionally
• Support and manage ongoing vendor and partner relationships
• Provide the proper documentation that is required for the alcoholic beverage industry
• Partner with regional offices as needed
• Other duties as assigned

Preferred candidates will have:

• Minimum 3 years of experience with a Logistics Company managing domestic/cross border shipments
• Hands-on knowledge of Domestic, Cross Border import- export procedures
• Experience in handling shipments of alcoholic beverages would be considered an asset
• Customer service mindset and ability to manage all stages of the shipping process
• Excellent English language communication skills (both oral and written)
• Preference for working in a dynamic, fast-paced team environment
• Proficiency in Microsoft Office applications (Outlook, Excel, Word)
• Strong interpersonal and communication skills
• Ability to work well under pressure and prioritize in a fast-paced growth environment
• High level of critical and logical thinking analysis and/or reasoning to identify underlying principles, reasons, or facts
• Ability to build positive professional relationships and work collaboratively with functional and operational employees at all levels of the organization
• Ability to interpret and implement company policies and procedures

What we offer:

• Salary range $55,000 to $65,000/year
• Annual Performance Bonus
• Group Benefit Plan, including extended health care, dental and life insurance
• Group RRSP plan with company matching contributions
• Competitive vacation and personal time off policy
• A collaborative, inclusive, and growth-focused work environment.

The position being advertised is for an existing vacancy.

Artificial intelligence may be used to screen, assess and/or select applicants.

We value diversity and are an equal opportunity employer. We are committed to providing reasonable employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require accommodation to apply or if selected for an interview, please contact Human Resources at j.pikk@albatrans.com

Pay: $55,000.00-$65,000.00 per year

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care

Application question(s):

• Do you have experience with Domestic and/or Cross-Border procedures?

Experience:

• Logistics: 3 years (preferred)

Work Location: Hybrid remote in Etobicoke, ON M8X 2W4