Longines - Trainer

Job description

Scope of the position: Develop, deliver, and maintain training initiatives that increase brand and product knowledge. The Trainer works closely with the Brand Manager, Retail Manager, Account Manager, and International Sales Trainer to develop a comprehensive training program dedicated to the Retail & Wholesale channels. MAIN ACTIVITIES:• Manage, organize, and monitor Training activities for Italy, for both the Retail and Wholesale channels, consistently demonstrating a proactive approach and strong team spirit. • Organize, develop, and conduct training seminars, webinars, and both in-store and off-site training sessions, ensuring consistency and alignment with brand strategies received from Headquarters regarding messages, content, and formats. • Coach and motivate the sales network, ensuring continuous collaboration and support in line with market needs. • Develop training tools and materials, constantly ensuring that training processes, tools, and materials are flawless and cutting-edge. • Provide all necessary support in managing local events, incentives, and presentation programs. • Train the Trainer – Organize training for Boutique Managers and Account Managers and deliver ongoing in-store training courses. • Set up a training development and implementation plan outlining all action steps and resource requirements to meet brand sales objectives. • Promote and monitor the use of the e-learning system in Longines boutiques, also providing support for its development. • Organize, develop, and conduct training sessions dedicated to the Longines team.

Profile

Required professional skills: • Strong communication and public speaking skills, • Ability to facilitate group discussions, lead classroom learning sessions, seminars, and workshops. • Ability to motivate, inspire, and generate enthusiasm. • Action- and results-oriented, with a focus on the customer. • Strong organizational and project management skills. • Ability to foster a culture of high standards and excellent quality • Effectiveness in managing relationships with clients and stakeholders. • Knowledge of the luxury watchmaking industry and understanding of mechanical watchmaking. • Proficiency in multiple languages (English and others). • Knowledge of modern online training channels and delivery systems (e-learning), with experience in creating online training tools.

Languages

English (fluent) French (preferred)