Maintenance Technician

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We are seeking a skilled Maintenance Technician responsible for maintaining the physical condition and appearance of the site(s) inside and out. Organize, coordinate, and manage the overall workload for a specific area while helping in other areas when needed, including exterior property appearance, timely work order service, quality make-ready program, and cost-effective inventory control of the properties.

Essential Duties and Responsibilities: (Not in any particular order. Other duties may be assigned as needed.)

• Diagnose and perform major, minor, and routine maintenance/repair in a timely and professional manner. Assure all service requests are completed daily. Accurately document work performed on a service request, including pictures and minutes in work order app. Complete renewal service requests in the same timely fashion. Follow-up on the completed service requests to ensure satisfaction. Follow-up on incomplete service requests and communicate delays to tenant and maintenance supervisor.
• Promote good public relations with residents, co-workers, and company staff through great attitude and resident trust. Always display a friendly and courteous attitude toward residents, vendors and other employees.
• Inspect vacated apartments and complete make-ready checklist. Inform Maintenance Manager of needed services and repairs beyond the scope of the make ready repairs noticed. Routinely perform duties to restore apartments to “make-ready” status. Coordinate status with the Maintenance Manager.
• Complete special projects as may be assigned and prioritized by the Maintenance Manager.
• Inspect the exterior of the property. Perform building and common area upkeep daily following Company Standards. Assist in keeping grounds neat and free of litter.
• Assist with the tenant improvements as required.
• Complete preventative maintenance as necessary. Maintain accurate and organized records.
• Maintain shop appearance to standards to facilitate the quick assessment of supply inventory. Maintain proper equipment and equipment inventory to ensure warranty compliance.
• Perform effective emergency maintenance (after-hours) as required.
• Perform, and report on all work per the safety standards of the company, OSHA, and health codes. Perform work area clean-up every week.
• Ensure all work is being performed per State Landlord-Tenant Law and all Federal Fair Housing Regulations.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

2+ years of proven experience as Maintenance Technician or similar role; at least 1 year of multi-family, industrial or institutional Service Request experience

· An eye for detail, a passion for a job well done, and a sense of urgency for repairs

· Strong technical skills and knowledge of various crafts such as carpentry, painting, plumbing, electrical, appliance repair, heating and AC, etc.

· Heating, Ventilation and Air Conditioning (HVAC) and Environmental Protection Agency (EPA) Certification required; Must be able to obtain within 90 days of employment if you do not currently hold one.

· Ability to work a flexible schedule, including weekends, after hours, and on-call rotation

· Will interact regularly with residents, vendors, contractors, supervisors, employees and coworkers and, therefore, require strong interpersonal, communication, and customer service skills

· Company vehicle is provided. Must have a clean driving record.

· High school diploma

Education and/or Experience: High School Diploma or General Education Degree (GED); or three to four years related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations: HVAC Certification is required, or the ability to obtain a certification within 90 days of employment.
Other Skills and Abilities: Ability to work well with others. Excellent customer service skills and works well with others. Ability to work in a fast pace work environment, self motivated with the ability to solve problems, and be an effective communicator.
Direct /Indirect Experience: At least three 2 years experience in property management. Multi-family is highly preferred.

Dollar Accountability: (Direct or Indirect)

Budget: Works with Manager on maintaining budget.

Education / Job Experience/Technical Knowledge Required: (Additional Competency List Attached) Formal Education/Training: High school diploma or equivalent experience with a minimum of 2+ years of direct industry experience.

Physical Requirements/Work Environment: Extensive mobility and excellent physical condition. Ability to kneel, crouch, climb, and crawl, etc. to reach items in need of repairs. The employee must occasionally lift/move up to 300 pounds if necessary for the installation and removal of appliances with the assistance of a dolly or other necessary tools as needed. Ability to operate all the hand tools required to make repairs. Ability to drive to and from job sites as needed.
Tools:

Must have own essential tools or be willing to obtain the required hand tools pertinent to this position.

Must be knowledgeable and skilled in the safe use and maintenance of the following:

Hand Tools: Various wrenches, screwdrivers, grips, sledgehammer, hammer, snips, saws, etc. Power Tools: Wrenches, grinder, sander, drill, saws, etc. Measuring Devices: Voltmeters, ohmmeters, testing meters, PH tests, etc.
Work Environment: (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.)
Tolerance to all extremes of hot and cold weather is necessary. The employee is frequently exposed to wet and humid conditions, outside weather conditions, including extreme hot and cold temperatures. The employee should be able to withstand changing conditions.

Job Type: Full-time

Pay: $24.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person