Manager Digital Transformation

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Introduction:
The Manager, Digital Transformation leads EGW’s digital initiatives, providing strategic direction, operational oversight and people leadership. The role drives capability uplift, innovation, strong governance, vendor management and effective delivery across the organisation.

Lead digital strategy at EGW and shape impactful innovation for our community
Enjoy ADOs, Monday–Friday schedules and flexible work that supports balance
Strong learning and development with clear pathways for growth and mobility

East Gippsland Water provide an essential service to customers across our region, priding ourselves on our workplace culture of collaboration, innovation, authenticity and accountability. If you want to apply your skills and develop a career in a customer-focused industry, we would like to hear from you.

Description:
About the role

The Manager, Digital Transformation leads EGW’s digital transformation function, providing strategic direction, operational oversight, and strong people leadership. The role is responsible for uplifting organisational digital capability, fostering a culture of innovation and continuous improvement, and ensuring the effective delivery and performance of digital initiatives across the business.

Key responsibilities include managing operational support and project delivery, overseeing incident and change processes, and ensuring robust governance, risk, compliance, and reporting frameworks. The role also manages digital budgets and vendor relationships, builds trusted internal and external partnerships, and supports organisation‑wide change, capability uplift, and alignment to EGW’s values.

Key Responsibilities:
Lead delivery of all digital transformation initiatives and ensure strategic alignment.
Maintain portfolio governance, prioritisation, gating and escalation processes.
Oversee end‑to‑end delivery across multiple programs, ensuring scope, time and quality.
Manage portfolio budgets, forecasting, financial controls and funding alignment.
Oversee procurement, vendor performance and contract compliance for digital programs.
Act as primary escalation point between project teams, leaders and delivery partners.
Manage program‑level risks, issues, interdependencies and regulatory/audit impacts.
Ensure compliance, audit readiness and adherence to governance and policy frameworks.
Embed consistent tools, systems and reporting to improve visibility and delivery confidence.
Lead, coach and performance‑manage Project Managers and uplift delivery capability.
Drive structured stakeholder engagement and ensure alignment across business groups.
Manage vendor relationships, governance cycles and external delivery partnerships.
Provide clear reporting to Executives and committees, including KPIs, risks and progress.
Maintain strong financial governance, procurement coordination and transparent reporting.
Foster a high‑performance, values‑aligned culture focused on innovation, capability and continuous improvement.

Why Join East Gippsland Water:
Enjoy monthly ADOs for full‑time team members
Genuine work–life balance with Monday–Friday schedules
Flexible work arrangements that support life outside work
Health & Wellbeing financial subsidies
Weekly Bring Your Dog to Work wellbeing initiative
Reduced‑rate corporate gym memberships
Comprehensive Employee Assistance Program (counselling, coaching and wellbeing services)
A supportive, collaborative, values‑driven workplace
Inclusive culture that champions diversity and wellbeing
A proud commitment to sustainability and community impact
Access exclusive discounts and perks through Flare (Employee Benefits program)
Competitive salary and benefits package
Strong learning, training and professional development opportunities
Clear pathways for progression and internal mobility
Modern technology and tools that enable innovation

EGW- Renowned for its proactive supportive community & exceptional lifestyle. We take pride & ownership to deliver essential services to our community.

Apply now!
Applications must include a resume and a cover letter outlining how your skills and experience meet the Key Selection Criteria in the position description, and how you will contribute to the team’s success.

To find out more about this position, you can obtain a Position Description by visiting our website egwater.vic.gov.au/positions-vacant, or by emailing our People & Culture team at vacancies@egwater.vic.gov.au or on 03 5150 4444.
Applications close on Tuesday 21st April 2026.

East Gippsland Water provides an inclusive work environment, offering ongoing professional development opportunities, a workplace culture that supports work-life balance, and the opportunity to directly contribute to the community and environment in which we live and work.

As part of our commitment to creating a diverse, inclusive and flexible workplace, we strongly encourage applications from experienced women and men, First Nations People, people with differing abilities, LGBTQI+, culturally and ethnically diverse candidates to best represent and engage with our community.

• This role has been classified as per our Enterprise Agreement as Band 5 position, ($124,920.93 - $137,894.65 per annum)
• Plus 12% employer superannuation contribution. We reserve the right to remunerate successful candidates within the span of this classification dependant on demonstrated skills, experience and qualifications.
• Shortlisted applicants may be required to undertake a pre-employment medical and National Police Check.

Skills and Experiences:
KEY SELECTION CRITERIA

A tertiary qualification in Information Technology or equivalent significant experience.
12+ years’ experience working within a business IT environment.
Significant experience in implementation of data initiatives within an organisation.
Demonstrated ability to lead a high performing team to achieve organisational objectives.
Effective time management skills and ability to work under pressure to meet deadlines combined with the ability to prioritise to ensure quality outcomes during times of peak activity.
Well-developed interpersonal skills combined with excellent verbal and written skills ensuring the ability to work effectively with people at all organisational levels.
Positive attitude towards personal development including being accountable, innovative, passionate and united to achieve corporate objectives.

To view a full position description, please click on the below link: Manager Digital Transformation Position Description