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Manager, Implementation Planning & Experience Design

Posted on Aug. 15, 2025

Dublin, Ireland
0 - 0 USD (yearly)

Full Time

Manager, Implementation Planning & Experience Design

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Summary

#LI-Hybrid
Location: Dublin, Ireland
Relocation Support: This role is based in Dublin, Ireland. Novartis is unable to offer relocation support: please only apply if accessible.

Are you passionate about driving meaningful change through human-centered design? As a Manager of Implementation Planning & Experience Design at Novartis, you’ll play a pivotal role in shaping how associates and partners embrace new ways of working. You’ll lead strategic change initiatives and craft engaging experiences that foster innovation, learning, and adoption. This is your opportunity to make a lasting impact by designing journeys that truly resonate with people.

About the Role

Key Responsibilities

Lead strategic change planning to align transformation initiatives with business goals and timelines
Design and deliver engaging associate experiences that support adoption and learning
Conduct impact assessments and stakeholder analyses to tailor change strategies
Collaborate with cross-functional teams to embed experience design into change efforts
Develop feedback loops and analytics to measure and improve experience outcomes
Advise leaders and project teams on best practices in change and experience design
Facilitate workshops to co-create solutions that address business and user needs
Ensure compliance with internal standards across all planning and design activities

Essential Requirements

Proven experience in change management, project planning, or service design within large organizations
Strong ability to design associate-centric experiences that support transformation and engagement
Excellent communication and stakeholder management skills across diverse teams
Proficiency in using data, feedback, and analytics to inform planning and measure outcomes
Creative problem-solving mindset with a passion for innovation and continuous improvement
Familiarity with experience design principles and their application in organizational change
Fluency in English, both written and spoken

Desirable Requirements

Certification in change management or design thinking methodologies
Experience working with advertising agencies or in a global corporate environment

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

Division

Business Unit

Universal Hierarchy Node

Location

Ireland

Site

Dublin (NOCC)

Company / Legal Entity

IE02 (FCRS = IE002) Novartis Ireland Ltd

Functional Area

Marketing

Job Type

Full time

Employment Type

Regular

Shift Work

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

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