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Manager Partner & Client Services
Posted on May 21, 2025
- Cloche D'Or, Luxembourg
- No Salary information.
- Full Time

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- you enjoy working in a truly international and entrepreneurial environment
- you have strong business acumen and are able to think consistently from the customer’s point of view
- you are willing to work in an efficient, committed and agile manner, in the best interests of our company
- collaboration, trust and self-development are key elements for you in your future position.
- Coordinating and supervising the daily activity of the team: including the new business acceptance, the daily contracts administration in accordance with procedures and timescales.
- Proactively supporting our partners, our clients and our sales team; making sure that partners and clients queries are addressed in a professional and timely manner.
- Coaching and developing team members
- Assure a high level of client service and propose quality improvements
- Being the escalation point for complex situations, for partners in case of critical issues and for auditors
- Collaborating across the organization with other teams on projects (Legal, Compliance, Investment services, etc.)
- Master degree or equivalent;
- Minimum of 6 years of professional experience in the life insurance sector. Proven successful track-record as people manager.
- Business fluency skills (written and verbal) in English. Any other language would be appreciated;
- Highly accurate, organized, reliable and highly client driven;
- Dynamic,flexible and collaborative with excellent team management skills;
- A varied work within a multicultural team where you can shape your career
- A company culture characterized by its agility, expert know-how, customer-centricity and collaborative mindset
- After trial period, home working is possible according to our internal rules
- An attractive remuneration package in line with your position and responsibilities, including fringe benefits such as lunch vouchers, pension scheme and additional health insurance
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