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Manager Partner & Client Services

Posted on May 21, 2025

Cloche D'Or, Luxembourg
No Salary information.

Full Time

Join our team. Your future starts here.

Swiss Life Group is one of Europe’s leading comprehensive life, pensions and financial solutions providers.

Within the Group’s International Division and with its two business lines, Swiss Life Global Solutions offers a broad range of tailored cross-border life insurance solutions to wealthy individuals for a suitable integrated wealth planning (Global Private Wealth Solutions) and to international companies to address the benefits needs of their local and mobile employees (Global Employee Benefits Solutions).

Swiss Life Global Solutions is located in Luxembourg, Liechtenstein, Zurich and Singapore.

At Swiss Life, our purpose is to enable people to lead a financially self-determined life. Join us if:

you enjoy working in a truly international and entrepreneurial environment
you have strong business acumen and are able to think consistently from the customer’s point of view
you are willing to work in an efficient, committed and agile manner, in the best interests of our company
collaboration, trust and self-development are key elements for you in your future position.

Your Role

As a team leader, you play an active part in the development of our Private Clients business, in providing full support to the Partner & Client Services Team, while meeting high compliance standards. Your main tasks will include:

Coordinating and supervising the daily activity of the team: including the new business acceptance, the daily contracts administration in accordance with procedures and timescales.
Proactively supporting our partners, our clients and our sales team; making sure that partners and clients queries are addressed in a professional and timely manner.
Coaching and developing team members
Assure a high level of client service and propose quality improvements
Being the escalation point for complex situations, for partners in case of critical issues and for auditors
Collaborating across the organization with other teams on projects (Legal, Compliance, Investment services, etc.)

Your Profile

Master degree or equivalent;
Minimum of 6 years of professional experience in the life insurance sector. Proven successful track-record as people manager.
Business fluency skills (written and verbal) in English. Any other language would be appreciated;
Highly accurate, organized, reliable and highly client driven;
Dynamic,flexible and collaborative with excellent team management skills;

Our Offer

A varied work within a multicultural team where you can shape your career
A company culture characterized by its agility, expert know-how, customer-centricity and collaborative mindset
After trial period, home working is possible according to our internal rules
An attractive remuneration package in line with your position and responsibilities, including fringe benefits such as lunch vouchers, pension scheme and additional health insurance

Please note that a criminal record extract and a copy of your diplomas will be required in case of hiring.

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