Manager, Planning & Engagement

Have a meaningful impact as a Manager, Planning and Engagement

YOUR ROLE

We’re looking for a dynamic leader with exceptional stakeholder management and influencing skills to bridge the gap between Technology & Operations and our intermediated divisions. In this pivotal role, you'll ensure seamless coordination of technology changes, risk management, and commercial activities while providing governance, prioritization, and oversight.

Success in this role requires strong communication, adaptability, and strategic thinking. You will proactively manage stakeholder relationships, streamline processes, and navigate complex priorities, embedding this function into our organization’s future growth. Your leadership will be key in influencing stakeholders at all levels and driving effective change management across the organization.

This is a permanent position based near any of our major centres in Australia or New Zealand.

ABOUT YOU

The right candidate will be the kind of person who creates impact, building strong relationships and influencing stakeholders at all levels. You will also have;

• A strong understanding of technology change processes, including risk assessment and mitigation
• In-depth knowledge of technology-related risk frameworks and governance practices
• Proven experience managing budgets and financial reporting in a technology environment
• A tertiary qualification in Information Technology, Business, or a related field
• Certifications in project management (e.g., PMP, PRINCE2) or IT service management (e.g., ITIL) are highly desirable
• A minimum of 7–10 years of experience in technology management or a similar role
• Expertise in developing and driving highly effective engagement and change plans
• Proven ability to manage and prioritize multiple demands from diverse stakeholders
• Excellent stakeholder management and relationship-building skills at all organizational levels
• Strong analytical and problem-solving skills, with a focus on process improvement
• Effective communication skills, including the ability to distill complex information into clear and actionable insights
• Proficiency in tools for workforce planning, project management, reporting, and financial tracking (e.g., Excel, Power BI, Jira, Jira Align or similar)
• Exceptional organizational, interpersonal, and facilitation skills, essential for fostering collaboration and motivating teams
• Experience coaching or mentoring agile processes within teams
• A demonstrated ability to work under tight deadlines, managing multiple teams and responding to dynamic business and technical conditions

Applications close: Wednesday 9th March 2025

Joining IAG, you’ll have access to:

• Boosted superannuation with 13% as standard
• Up to 50% off personal insurance, including home and motor insurance
• 5 myLeave days per year on top of annual leave
• Work from home and many more flexibility options with myFlex
• Dedicated career growth programs, including the award-winning IAG Academy

ABOUT US

We are part of the largest general insurance group in Australia and New Zealand. Together, our family of brands brings the IAG purpose of making your world a safer place into action by helping, supporting ambitions, and making insurance accessible.

We’re guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities, collaborating on Indigenous-led solutions that enable growth, develop resilience, and create meaningful change. We also support the leadership development of our Indigenous employees.

As part of IAG, you'll enjoy a world of opportunity, growth, and stability, and work in an environment that celebrates all viewpoints shaped by life experiences and cultures. Together, we're passionate about social issues, climate change resilience, big tech, and being an inclusive workplace.

We’re ready for you. Apply today.

Learn more about who IAG is here.