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Manager - Property Management Division

Posted on Sept. 10, 2025

  • Full Time

Manager - Property Management Division

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Position Overview:

The Manager of the Property Management Division is responsible for overseeing the daily operations and long-term strategy of the property management team, which includes both property managers and support staff. This leadership role requires ensuring the retention and growth of a diverse portfolio of properties, including condominiums, apartments, and commercial buildings. The Manager will collaborate closely with senior management to meet division goals, develop staff, and ensure client satisfaction.

Key Responsibilities:

Division Leadership & Operations:

  • Oversee the property management division’s operations, ensuring that day-to-day activities align with the company’s goals and standards.
  • Work with senior management to set division goals related to financial performance, property retention, client satisfaction, and growth of the property portfolio.
  • Monitor and ensure compliance with relevant laws, regulations, and company policies in the management of properties.

Team Management & Development:

  • Lead a team of property managers and maintenance and administrative support staff, providing guidance, mentorship, and ongoing feedback.
  • Manage staff performance through regular evaluations, goal-setting, and performance improvement plans.
  • Develop and implement professional development plans for the team, focusing on skills enhancement, certifications, and career growth.
  • Lead recruitment efforts to hire skilled property managers and administrative staff, ensuring the team is equipped to meet division objectives.

Client & Property Management:

  • Ensure the retention and satisfaction of existing property owners and boards by maintaining strong relationships and addressing concerns proactively.
  • Grow the division’s property portfolio by identifying new business opportunities, engaging with potential clients, and ensuring competitive service offerings.
  • Oversee the financial health of the managed properties, ensuring that budgets are adhered to, maintenance is timely, and financial reporting is accurate.
  • Develop strategies to optimize property management practices, such as improving maintenance processes, tenant communication, and operational efficiency.

Strategic Planning & Goal Setting:

  • Collaborate with senior management to set and track both short- and long-term goals for the property management division.
  • Regularly analyze key performance metrics, and adjust strategies to meet or exceed financial, operational, and customer satisfaction goals.
  • Identify opportunities for growth within the current property portfolio, such as increasing occupancy, improving services, or expanding to new property types.

Performance Management & Reporting:

  • Conduct regular performance reviews of team members, setting clear objectives, tracking progress, and offering feedback and guidance.
  • Prepare and present operational and financial reports to senior management, providing insights into property performance, team effectiveness, and opportunities for improvement.
  • Ensure the implementation of development plans and improvement strategies for underperforming properties or staff.

Qualifications:

  • Proven experience in property management or a related field, with a focus on managing teams and large property portfolios.
  • Strong leadership and team management skills, with a track record of mentoring and developing staff.
  • Experience managing a variety of property types, including condos, apartments, and commercial buildings.
  • Strong financial acumen with experience in budget management, financial reporting, and achieving revenue targets.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with staff, clients, and stakeholders.

Skills & Competencies:

  • Strategic thinker with the ability to set goals, implement plans, and adapt strategies to meet changing business needs.
  • Proficient in property management software, financial reporting, and Microsoft Office (Word, Excel, Outlook).
  • Strong problem-solving skills and the ability to make decisions in a fast-paced environment.
  • Ability to manage multiple properties and projects simultaneously while maintaining a high standard of service.
  • Knowledge of relevant property management laws, regulations, and best practices.

Benefits:

  • Competitive salary and performance-based incentives.
  • Health and retirement benefits.
  • Opportunities for professional development and advancement.
  • A collaborative and dynamic work environment focused on growth and client satisfaction.

Job Type: Full-time

Pay: $80,000.00-$88,000.00 per year

Benefits:

  • Company pension
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • On-site parking
  • Vision care

Work Location: In person


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