Manager, Regional Communications (Hybrid)

• Serve as day-to-day communications partner to General Manager and Southwest senior leadership team
• Develop and executive visibility framework for the GM and relevant leadership in support of the broader, company message
• Partner with senior leaders and middle management to develop and execute an interactive communications strategy for the Region
• Execute and measure annual, quarterly and monthly communications programs that drive engagement of the company’s diverse, multi-shift employee base
• Partner with leaders and Human Resources on a cultural change strategy as noted above
• Develop key messages based on business priorities (top-down) and develop mechanisms to seek feedback from front-line employees (bottom-up and across departments)
• Design a communications approach that is one voice of the Region yet can be customized to meet the needs of individual audience groups such as varying employee levels, departments, geographies, etc.
• Deploy and publish strategic messages in an approach that integrates the following media, including but not limited to: social media, email, in person, tele-conference, town-halls, newsletters, and other written materials
• The individual in this role will maintain strong relationships with leaders, employees, Corporate Communications and Human Resources to execute a strategy that leverages corporate messaging, materials and best practices, Human Resources goals and principles, while meeting the unique needs of the regional business
• The individual in this role will use Quest Management Systems (QMS) tools and resources at a proficient level

• 7-10 years’ experience planning and executing communications, particularly during periods of extensive change

• Experience working in large organizations with large numbers of front-line, non-exempt employees is highly preferred

• Excellent MS Office Skills, especially PowerPoint, exceptional written and verbal communications, effective interpersonal skills

• Creativity and innovation
• Ability to see the big picture and communicate in a clear and concise manner
• Excellence in written communications; ability to write persuasively
• Ability to use visuals and other non-written means of communicating in presentations
• Skilled in best practices around public speaking so as to guide senior leaders effectively
• Capability to interact with all levels of the organization
• Ability to work independently, self-directed while also collaborating as part of a larger matrixed team

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets