Marketing & Agency Services Coordinator

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The Marketing and Agency Services Coordinator will support the Director of Marketing in coordinating and executing departmental initiatives and strategic priorities while assisting with the administrative, operational, and communication functions of the Marketing Department. This position will also contribute to agency communications, marketing programs, digital initiatives, and event coordination efforts, while maintaining accurate records, systems, and processes to support efficient marketing operations and agency administration.

EDUCATIONAL REQUIREMENTS:

Requires associate degree, related coursework, or equivalent work experience in marketing, communications, business administration, or a related field.

Insurance industry experience is preferred but not required.

Experience with Microsoft Office products and general office technology required.

Experience with website administration, email marketing platforms, social media scheduling tools, or graphic design software is a plus.

LIFTING REQUIREMENTS:

Minimal lifting.

PRIMARY RESPONSIBILITIES:

• Manage NIPR agent appointments and terminations, ensuring accuracy and timeliness.
• Coordinate and administer co-op marketing programs, including participation tracking and reimbursements.
• Maintain agency contact data and support data integrity across systems.
• Assist with the administration and tracking of agency contracts and agreements.
• Provide back-office support for the company website, including content updates and user maintenance.
• Oversee administration of the company store, including inventory coordination and invoice payment.
• Coordinate marketing events with internal teams, facilities, and external vendors.
• Support development, packaging, and electronic distribution of newsletters and corporate communications.
• Assist in the execution of email campaigns, content scheduling, and digital marketing initiatives.
• Support vendor coordination, invoice processing, and marketing budget tracking.
• Assist with maintaining marketing materials, promotional items, and branded inventory.
• Support agent meeting logistics, registrations, and related event coordination activities.

ADDITIONAL DUTIES:

• Contribute to process improvements to enhance efficiency within the Marketing function.
• Assist with maintaining department records, documentation, and reporting.
• Support agency onboarding and administrative marketing processes.
• Assist with social media coordination and scheduling as directed.
• Provide support for internal meetings, presentations, and departmental projects.
• Attend training sessions and meetings as requested.
• Perform other duties as assigned by the Director of Marketing.

GENERAL:

• Promote effective goodwill with agency force, vendors, and coworkers.
• Provide clear, professional, and effective communication with all departments.
• Maintain a high level of organization and attention to detail.
• Support the overall goals and initiatives of the Marketing Department.
• Assist in additional areas as departmental needs arise.

REQUIRED SKILLS:

• Strong organizational and time management skills.
• Ability to prioritize multiple projects and tasks simultaneously.
• Strong written and verbal communication skills.
• High attention to detail and accuracy.
• Ability to work independently while also contributing effectively within a team environment.
• Strong interpersonal and customer service skills.
• Proficiency with Microsoft Office and general business technology.
• Ability to learn and adapt to new systems, platforms, and processes.
• Professionalism and discretion when handling confidential information.

OTHER JOB REQUIREMENTS:

This position may require occasional travel for meetings, events, or training sessions.

Position will support the Marketing Department operations for Mutual of Wausau Insurance Corporation.

Must maintain confidentiality and professionalism in handling sensitive agency, vendor, and corporate information.

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Work Location: In person