Marketing Operations Analyst

About the Role:
We are hiring a Marketing Operations Analyst to help scale our marketing execution, automation and reporting. This is a great opportunity to help further build the marketing operations function in a fast-paced startup like environment with an ability to make a direct impact on the business with plenty of hands-on experience in a marketing automation platform (Hubspot), Salesforce and other RevOps tools (like ZoomInfo, Chili Piper, and Outreach).

Reporting directly into our Revenue Operations team, this is a highly cross-functional role that partners closely with marketing leaders to ensure that smart strategies are set, initiatives are rigorously prioritized, concrete plans are developed, and that our teams are organized to succeed. This role is integral in driving operational excellence in our marketing organization.

Responsibilities:

• Manage and optimize our marketing automation systems, with a focus on HubSpot

• Support the marketing team with automations and reporting - be a strategic partner

• Drive alignment around major programs - both across marketing functions and organizationally

• Analyze data to drive results and make data-driven decisions

• Develop and implement processes to improve efficiency and effectiveness of marketing alongside success metrics

• Collaborate with other teams to ensure seamless integration of marketing automation and analytics systems

Qualifications:

• 3+ years of relevant marketing operations experience with solid understanding of SaaS business models

• Strong technical fluency in marketing automation platforms (e.g., HubSpot, Marketo, Pardot), CRM systems (e.g., Salesforce), and analytics tools (e.g., Anaplan, PowerBI or Tableau)

• Experience with data analysis and reporting

• Excellent project management skills with the ability to prioritize, multitask, and meet deadlines in a fast-paced environment

• Strong problem-solving and analytical thinking abilities

• Excellent communication and collaboration skills

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.