Materials - Shipping Supervisor

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Founded in 1948, KSR is an industry leader in designing, engineering, and manufacturing driver interface systems of the future for Tier 1 OEMs.

Safety Responsibilities:

• Ensure compliance with the Occupational Health and Safety Act, including but not limited to all requirements outlined in Sections 27 and 28
• Review, understand and comply with all policies and procedures in the Dresden Industrial Health and Safety Manual.
• Participate as required, during emergencies as part of the Emergency Response Team

Quality Responsibilities:

• Maintain quality standards on all products and processes
• Exercise compliance with Quality Management Systems when implementing and performing all company procedures

Environmental Responsibilities:

• Integrate environmental practices and commit to the continuous improvement of the EMS
• Exercise compliance with ISO 14001 standards

General Responsibilities:

• Oversee outgoing and incoming shipping activities
• Accountable to ensure every shipment is accurately labelled, ships to the correct location and arrives on time.
• Supervise shipping and repack area personnel
• Assist with the proper training and orientation of new shipping personnel
• Responsible for enforcing all safety policies in the Shipping department / Repack area and ensuring a clean and organized environment using the 5S Program.
• Elevate shipping shortages, damaged goods and discrepancies with inventory to Management
• Conduct regular finished goods inventory reconciliation
• Accountable for a container management program and initiate claims
• Assist in new packaging designs, reductions and maintain customer packaging databases (Fleet Calculators)
• Accountable for recording, tracking and maintaining documentation for expedited freight shipments.
• Assist in minimizing obsolesces
• Foster a positive team environment and assist coworkers as required
• Comply with all company policies and procedures
• All other duties as assigned by management.

Customer Responsibilities:

• Liaison with customers to ensure customer satisfaction
• Responsible to ensure customer scorecard targets are met
• Check customer portals as per customer requirements
• Customer disputes such as ASN violations and timeliness, Behind Schedule Shipments, Short Shipments etc.
• Ensuring tickets are answered within the allotted timeframes as specified from all customers including weekends when necessary.
• Ensure shipping personnel receive customer specific portal training.

KSR International Inc. is committed to providing an environment that is barrier free. If you require accommodation during the hiring process, please inform us in advance to arrange reasonable and appropriate accommodation. We thank everyone for applying, however only successful applicants will be contacted for an interview.