Mature Dental Receptionist And Insurance Biller / Insurance Prior-Authorizer / Insurance Liaison

Job Summary:
Dental Receptionist and Dental Insurance Staff Member. Mature candidates are encouraged to apply. The insurance part of the position will be to process single and multiple dental treatment prior authorizations, to explain the insurance coverage to the patients before and after dental treatment, to collect the patient's insurance co-pay, to bill the insurance company after treatment, and to act as an insurance liaison between the office and the insurance companies. The ideal candidate should have dental receptionist experience, experience in a dental office, possess knowledge of dental terminology and scheduling, and know, or to be able to learn easily, the Patterson Dental Eaglesoft software program.

Candidates with very similar experiences in related fields will be considered.

Responsibilities:
- Greet patients in a friendly and professional manner
- Answer phone calls and address patient inquiries
- Schedule appointments using Patterson Eaglesoft Dental Software and telephone system

-Collect patients co-pays, or complete payment, if patient has no insurance
- Verify insurance information, submit single and dual prior authorizations, and process payments
- Maintain patient records accurately and make notes in the electronic chart of conversations, re-scheduled appointments, cancellations, and no-shows
- Assist with any other tasks needed to make the dental office operate smoothly

Experience:
- Prior experience in a dental office.
- Proficiency in dental terminology
- Familiarity with dental software and phone systems is preferred
- Strong organizational skills and attention to detail
- Excellent communication and customer service skills.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: 32 – 36 per week

Benefits:

• 401(k) matching
• Paid time off

Schedule:

• 8 hour shift

Work Location: In person