Mcqueen Retail Associate (Casual), Auckland

McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr.
McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision.
At McQueen, we live and breathe a culture defined by our Key Behaviours:

• Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed.
• Teamwork – We put an emphasis on teamwork; this means working together as a collective to achieve shared goals.
• Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally.
• Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.

• Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of McQueen history and heritage
• Engage with clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products
• Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed. Promote a positive working environment in line with the House Code of Behaviours.
• Maintain a continual learning mindset by actively seeking and embracing feedback from both colleagues and management.
• Maintain shopfloor standards and appropriate levels of products on the sales floor, in line with House policies and procedures, by utilizing various training resources provided by the Company
• Follow Company grooming, accordingly with McQueen standards and policies
• Act in compliance to Company procedures and guidelines on visual merchandising, operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed

• You will be able to demonstrate the desired McQueen Behaviours
• Proven experience in a similar role within fashion retail companies or customer service-related field
• Possesses genuine interest in fashion and follows industry trends/news
• Team-player mentality
• Strong verbal and written communication skills
• Ability to work in a fast moving and dynamic environment
• Luxury product knowledge with keen interest in fashion trends, luxury market, social media etc
• Ability to be mobile for extended periods of time

Casual 2025-05-01 Part time Alexander McQueen New Zealand Limited