Medical Administrative Assistant

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About Feet First Clinic:
Feet First Clinic is a dynamic and rapidly growing foot clinic located in the heart of Bloor West Village. We specialize in chiropody services and currently have a team of five licensed chiropodists. As a unique combination of a medical clinic and retail shoe store, we are a one-stop destination for comprehensive foot care.

Our mission is to deliver the highest standard of care and help our patients achieve optimal foot health. We take a proactive and preventative approach to treatment, educating and empowering our patients along the way.

We are looking for team members who are passionate, self-motivated, eager to learn, and thrive in a fast-paced, service-oriented environment.

Position Summary:
Feet First Clinic is seeking a friendly and detail-oriented Medical Administrative Assistant to join our team! You’ll play a key role in providing outstanding support to both our patients and clinic practitioners, ensuring smooth daily operations and a welcoming environment.

Key Responsibilities:

• Provide exceptional customer service in person, via phone, and email
• Greet and check in/out patients, handle payments, and manage appointment scheduling
• Promote services, book, reschedule, and follow up with patients
• Communicate effectively with patients, practitioners, and management
• Perform accurate and timely data entry
• Maintain a clean, organized, and well-stocked clinic environment
• Assist with product and inventory management (medical supplies, retail shoes, etc.)
• Ensure proper visual merchandising of retail items and demo products
• Support with general administrative tasks and occasional errands
• Help with cleaning and maintaining treatment rooms

Qualifications:

• Friendly, professional, and patient-focused attitude
• Strong problem-solving skills and ability to work independently and in a team
• High level of confidentiality and professionalism
• Comfortable using computers and administrative software
• Excellent organization, time management, and multitasking skills
• Calm under pressure, with strong interpersonal skills
• Proficient verbal and written communication in English (other languages are an asset)

Education & Experience:

• Bachelor’s Degree (preferred)
• Minimum 2 years of administrative experience (preferred)

Ready to Join Our Team?
If you're passionate about healthcare and want to work in a collaborative, community-focused clinic, we’d love to hear from you! Please email your resume and a brief cover letter telling us why you're a great fit for Feet First Clinic.

Job Type: Full-time

Pay: $18.00-$19.00 per hour

Education:

• Bachelor's Degree (preferred)

Experience:

• Front desk: 2 years (preferred)

Work Location: In person