Medical Administrator

A Dynamic and well-established Medical Specialist clinic that provides Medical (Obstetrics and Gynecology) and Aesthetic care in Richmond Hill is seeking a highly motivated, skilled, engaging and compassionate professional to fill a full-time Medical Administrator position who can manage the clinic daily.

Our office provides high- quality, personalized, patient- centred care in a warm, respectful and welcoming environment.

The successful applicant will be responsible for all aspects of the daily functioning of the office. This includes, but is not limited to:

· Greet and assist visitors, patients, and staff in a friendly and professional manner

· Creating and managing complex schedules for clinic and surgery bookings

· Answering telephones, Text lines and emails and managing faxes

· Booking patients' appointments and referrals in a timely manner; ensuring that accurate information is recorded with respect for patients' and individuals' confidentiality

· Schedule appointments and maintain calendars for multiple providers

· Preparing OR package and booking online for all operations in a timely manner

· Responsible for preparing physician(s)’ day-sheet and ensuring that patient's relevant investigations and results are uploaded into the patient’s EMR chart

· Prioritizing patients’ referrals

· Carrying out general receptionist duties in a professional manner; providing excellent reception to the patients and other clients and respecting individuals' confidentiality

· Carrying out photocopying, faxing and other general office administrative duties

· Checking- in patients and validating OHIP cards

· Assessing and documenting patient blood pressure, weight

· Taking the patient’s history and data entry

· Coordinating specialist referrals and diagnostic testing

· Performing OHIP billing and reconciliation if requested

· Ordering supplies and maintain office inventory

· Cleaning, packaging and autoclaving instruments

· Cleaning and stocking patient exam rooms

· Assistance during the minor procedures that will be performed in the office

· Being able to work on the occasional weekends when the clinic’s load demands

We are looking for a dedicated individual who has:

· Excellent communication and interpersonal skills

· A predilection for attention to detail

· Exceptional organizational and multitasking skills under pressure

· Experience working independently, and triaging urgent matters

· Experience in managing crisis and teamwork

· The motivation to advocate for patients in need

· Strong computer skills and experience with Accuro EMR, EPIC, Word, pdf, Google suite (Docs, Sheets, Slides) or similar software (an asset)

· Previous medical office experience (OB/Gyn experience preferred)

· Knowledge of medical terminology (an asset)

· Fluency in writing, speaking, and reading English as an absolute requirement to ensure the highest standard of care and service

· Multilingual abilities to provide even more comprehensive support to our diverse patients’ population

Note: This job description is intended to provide a general overview of the position. Duties may be subject to change based on the needs of the office.

Working days- 4-5 days per week, Mon - Sat

If you are interested in this exciting and rewarding opportunity, please email your cover letter, resume and salary expectations.

Job Type: Full-time

Pay: $19.00-$23.00 per hour

Expected hours: 40 per week

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Medical office experience: 6 years (required)
• Medical terminology: 6 years (required)

Language:

• English (required)

Work Location: In person

Application deadline: 2024-12-23