Medical Aesthetic & Dermatology Front Desk Administrator

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We are a busy, fast-paced cosmetic and dermatology clinic seeking an experienced and highly motivated Front Desk Administrator to join our team. The ideal candidate has over 2 years of experience, is confident in a client-facing role, and thrives in a dynamic clinical environment.

Schedule:
Full-time position with alternating Saturdays

Key Responsibilities:

• Greet and assist patients in a warm, professional, and efficient manner
• Manage scheduling, bookings, and appointment confirmations
• Handle phone calls, emails, and patient inquiries with clear and professional communication
• Provide guidance on treatments, services, and skincare products
• Support in-clinic sales and contribute to revenue goals
• Assist with social media (content creation, posting, and engagement)
• Coordinate with clinical staff to ensure smooth patient flow
• Maintain an organized, polished, and welcoming front desk
• Manage multiple tasks and priorities efficiently throughout the day

Requirements:

• Minimum 2+ years of experience in a medical aesthetic or dermatology clinic
• Strong communication skills with professional and polished language
• Social media savvy (Instagram, TikTok, etc.)
• Self-starter with a proactive, “on-the-ball” attitude
• Ability to multitask and stay organized in a fast-paced environment
• Open to learning and growing within the role
• Sales-oriented mindset with confidence in client interactions

What We Offer:

• Supportive and team-oriented environment
• Growth opportunities within the clinic

Job Type: Full-time

Pay: $19.00-$21.00 per hour

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Education:

• Secondary School (preferred)

Experience:

• Medical office reception : 1 year (preferred)

Work Location: In person