Medical Assistant/Receptionist

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About Us: A professional collaboration between Mernov Spa and Enhanced Care Clinic, combining over 35 years of aesthetic and medical experience. Mernov Spa provides the most advanced medical treatments with a team of certified doctors and experienced aestheticians. We provide only high-standard and reliable medical spa services to the most discerning clients.

Summary: Mernov Spa is looking for a Medical Assistant/Receptionist who has a passion to deliver the best possible care to our clients. This position is permanent part-time (1-3 days a week), where Thursdays are mandatory.

Location: 8500 Warden Ave., Markham, ON L6G 1A5

Responsibilities:

• Provide administrative support to physicians and allied health professionals
• Administrative responsibilities include but are not limited to: registering clients, answering phone calls, scheduling appointments, following up on consults and test results, obtaining required documentation
• Obtains key demographic and health related information and registering this information accurately and efficiently into the EMR
• Provides assistance to physicians and allied health providers
• Supports management and perform administrative tasks for service delivery
• Perform other duties related to clinic operations

Requirements:

• Fluent in Mandarin is an asset
• Previous health care experience is an asset
• Administrative experience/customer service experience is an asset
• Excellent communication skills, ability to multi-task and willingness to learn
• Computer proficiency
• Knowledge of EMR and G-suite is an asset
• Effective interpersonal and problem-solving skills
• Able to work effectively in a fast-paced environment
• Strong organizational skills and attention to details
• Knowledge of CRM is an asset

Job Type: Part-time

Application question(s):

• Do you have reception/administrative experience? If yes, how many years? Please note this is a mandatory question.
• Do you have experience working in the healthcare industry? If yes, how many years? Please note this is a mandatory question.
• Which EMR system do you have experience with? Please note this is a mandatory question.
• Please confirm if you are able to work on the weekends (Saturday, Sunday or both). Please note this is a mandatory question.
• What is your email? Please note this is a mandatory question.
• The hourly wage range for this position is $18-19.50 (depending on experience). Please confirm that this salary range works with what you are looking for. Please note this is a mandatory question.
• Thursday shifts are mandatory. Please confirm you are available to work on Thursdays. Please note this is a mandatory question.
• Please note you will also need to work at our Thornhill Clinic (7181 Yonge St Unit 28/29, Thornhill, ON L3T 0C7). Please confirm that this is okay with you. Please note this is a mandatory question.

Language:

• Cantonese (preferred)
• Mandarin (preferred)

Work Location: In person