Medical Receptionist At Mental Health / Adhd Telehealth Clinic

Dream Job Alert: Be the Heart of Our Telehealth Psychiatry Team as a Medical Receptionist!

Are you someone who loves connecting with people, thrives in a fast-paced environment, and wants to be part of something truly life-changing? If you’ve been waiting for a career that’s more than just a job—this is it!

We’re on the hunt for a superstar Medical Receptionist to join our vibrant and innovative team of passionate professionals in telehealth psychiatry, focusing on ADHD care. This is your chance to work alongside a supportive, forward-thinking group that values your ideas, celebrates your wins, and helps you grow. Plus, you’ll have the flexibility to do it from the comfort of your home a couple days a week!

The Opportunity You’ve Been Waiting For:

• Work That Matters: Be the first point of contact for patients, offering them care and support that truly makes a difference.
• Innovate & Grow: Be part of an exciting new era in telehealth, where technology meets compassionate care.
• A Team Like No Other: Collaborate with a dynamic group of healthcare professionals who believe in innovation, teamwork, and providing the best possible patient care.
• Work-Life Balance: Enjoy the flexibility of working from home while making a genuine impact every single day.

What Your Day Will Look Like:

• Own the Inbox: Respond to patient emails and enquiries with warmth, professionalism, and care.
• Schedule Like a Pro: Master the art of organising patient bookings, keeping everything running like clockwork.
• Be a Problem Solver: Answer patient questions and provide guidance about our services (don’t worry—we’ll train you!).
• Keep Things Running Smoothly: Upload files and notes with precision, always respecting confidentiality and privacy.
• Connect the Dots: Work closely with Patients, GPs, specialists, and allied health professionals to deliver seamless care.

Why We Need You:

You’re not just looking for a job—you’re looking for a career where you can truly make a difference. You have:

• Amazing People Skills: You can connect with patients and colleagues effortlessly, both in writing and over the phone.
• Tech Know-How: Computers, systems, and new tech don’t scare you—you embrace them!
• Organisation Extraordinaire: You’re a multitasking master who knows how to prioritise and stay on top of things.
• A Caring Heart: Patient wellbeing isn’t just a buzzword to you—it’s something you genuinely care about.
• Drive & Ambition: You’re self-motivated, adaptable, and always looking for ways to grow and succeed.

What You’ll Need to Succeed:

• Previous experience in a medical reception or customer service role (medical or allied health experience is a bonus!).
• An understanding of the Medicare system.
• A can-do attitude and a commitment to providing the best possible patient care.
• Australian working rights.

Why You’ll Love Working With Us:

• Be Part of Something Bigger: Join a team that’s revolutionising how we deliver mental health care.
• A Culture of Innovation: Work with a forward-thinking, collaborative group that thrives on ideas, creativity, and new ways of doing things.
• Supportive Team Environment: You’ll never feel alone—our team has your back every step of the way, and we love celebrating success together.
• Flexible Work Arrangements: Get the best of both worlds with hybrid work - we offer great work from home benefits.
• Room to Grow: We’re invested in your success, with plenty of opportunities for development and learning.

Let’s Do This!

This is your chance to join an innovative, caring, and fun-loving team that’s changing lives every day. If you’re excited, motivated, and ready to dive in, we want to hear from you!

Apply now with your resume and a cover letter telling us why you’re the perfect fit.

Let’s build something amazing together—don’t wait, this dream role won’t last long!

Job Type: Full-time

Pay: $60,000.00 – $65,000.00 per year

Benefits:

• Work from home

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Sydney, NSW 2000: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What are you hoping to achieve in this role?
• What motivated you to join the healthcare field?

Experience:

• Medical admin: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Authorisation:

• Australia (Preferred)

Work Location: Hybrid remote in Sydney, NSW 2000