Medical Secretary

Sellindge Surgery is a small, busy, rural GP practice looking for a part time receptionist to join our friendly team.

The position is for 30-37.5 hours per week. The hours can be worked across 4 or 5 days Monday to Friday. This can be discussed at the interview. We would also consider job share.

The purpose of the role is to:

To work as a team to provide an efficient, comprehensive secretarial and administrative support service to the Practice.

To prioritise workload and undertake duties without direct supervision, working within broad procedural guidelines with oversight provided by the Practice Manager.

Key Responsibilities:

• Handle and follow up patient enquiries, exercising initiative and liaising with the doctor, hospital, relatives and others with regard to actions necessary remembering always that the doctor remains accountable for clinical decisions.
• ·Type all correspondence as requested by doctors and health professionals, accessing work flows via personal and practice nhs.net e mail accounts, Docman and EMIS Clinical database as well as other sources. This includes the typing and sending of letters, reports, investigation requests, patient referrals, minutes, medical information, memoranda etc. accurately typed and well presented.
• Check that all urgent referrals that have been emailed.
• To receive and dispatch mail and maintain a pending system.
• Enter all correspondence on to the Practice clinical system using read codes where appropriate and log all referrals.
• Prioritise all correspondence, working with and supporting colleagues to ensure urgent correspondence is undertaken in a timely manner.
• Provide cover for colleagues at times of annual leave and sickness to ensure the service to doctors and patients is unaffected at such times.
• Communicate and liaise with all staff teams and disciplines within and attached to the Practice.
• Arrange appointments as required and take messages when appropriate. Deal with any telephone enquiries in a polite and professional manner.
• Establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
• Retrieve medical records and assist the completion of medical/insurance reports, photocopy as required and invoice accordingly.
• Handle correspondence with Solicitors requesting patient records, updating practice records and typing invoices as appropriate.
• Process patient results, liaising with the doctor or appropriate health professional, contacting patients and receiving telephone calls from patients as required.
• Perform any reasonable administrative tasks as requested.
• Maintain the safeguarding spreadsheet working to the adult and child safeguarding protocols.
• To liaise and arrange meetings (to include the booking of rooms) as required and to attend meetings and take minutes.

Overview of your organisation:

Sellindge Surgery is a village practice with two GP partners supported by a team to deliver services to our 5,000 patients from the village and surrounding areas.

We have a small friendly reception team and a dispensary on site.

The surgery also has physiotherapists, midwife, and social prescribers from the primary care network offering clinics at the surgery for our registered patients.

A successful ear, nose and throat clinic runs from the surgery offering a service to patients from the Kent & Medway ICB area.

Job Type: Part-time

Pay: Up to £26,500.50 per year

Expected hours: 30 – 37.5 per week

Benefits:

• On-site parking

Education:

• Certificate of Higher Education (preferred)

Experience:

• Medical Secretarial: 2 years (preferred)

Work Location: In person

Reference ID: SELL2 Medical Secretary