Medical Secretary/Pa

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The successful candidate will work closely with the Consultant to ensure the smooth and efficient day to day running of the practice, supporting the consultant with daily clinical activities.

Previous medical secretarial experience is preferred but not essential for candidates who demonstrate excellent administrative skills, a positive attitude and a willingness to learn.

Full training in our practice systems and procedures will be provided.

Key Responsibilities:

• Patient Reception and Communication, Medical Administration and Clinic Coordination, Surgical Bookings and Insurance Administration
• Welcome patients in a friendly, professional and compassionate manner.
• Act as the first point of contact for patients, handling telephone calls, emails, voicemail messages and general enquiries.
• Schedule, confirm and manage patient consultations and follow up appointments.
• Respond promptly and professionally to patient queries.
• Prepare patient notes, medical records, reports and relevant documentation ahead of clinic sessions.
• Maintain the consultant's diary, appointments and meeting schedules.
• Type and prepare medical letters, reports and correspondence accurately.
• Maintain accurate patient records, databases and electronic filing systems.
• Scan, file and securely manage confidential medical documentation.
• Process administrative paperwork and prioritise daily workloads.
• Coordinate surgical procedures, theatre bookings and hospital admissions.
• Liaise with hospital departments, other consultants, healthcare professionals and patients.
• Contact private health insurance companies to verify patient benefits and procedure coverage.
• Prepare and process medical insurance claims and supporting documentation.
• Assist with patient billing, invoicing and payment collection.
• Teamwork and Practice Support
• Work collaboratively with the Medical Secretary, Practice Manager and consultant.
• Provide general administrative support to maintain an organised and efficient practice.
• Ensure patient confidentiality and professional standards are maintained at all times.

Candidate Requirements

• Reliable, punctual, responsible and professional.
• Excellent communication and interpersonal skills, including a professional telephone manner.
• Friendly, empathetic and patient focused approach.
• Strong organisational skills and excellent attention to detail.
• Ability to multitask, prioritise workloads and work efficiently in a busy clinical environment.
• Ability to work independently and take initiative while also contributing positively to a team.
• Excellent typing skills.
• Good computer skills, including Microsoft Word, Excel and Outlook.
• Strong understanding of confidentiality and the importance of protecting sensitive patient information.
• Willingness to learn new systems and procedures.

Benefits

• Complimentary onsite parking.
• Employee discount
• Paid leave and public holiday entitlements in accordance with Irish employment legislation.
• Statutory sick leave entitlements, subject to eligibility.
• Full training provided.
• Supportive and professional working environment.
• Opportunity to gain valuable experience in a specialist private surgical practice.

Pay: €15.00-€19.00 per hour

Benefits:

• Employee discount
• On-site parking
• Work from home

Work Location: Hybrid remote in Lucan, County Dublin