Member Support Coordinator

Open up the world to those who want to see _ whakatuwhera te ao ki te hunga e hiahia ana ki te kite

Provide email and phone support across the Envoyage network, delivering a highly personalised service to existing and new brokers.

About the role. Mō te Tūranga

• Action and complete all cases in Salesforce, respond to emails and answer phone calls in a timely and accurate manner
• Provide day-to-day support, ensuring delegated tasks are completed
• Assist with the introduction of new suppliers and their systems
• Establish and build relationships with Envoyage and Flight Centre teams to ensure seamless delivery of all support matters
• Assist with documenting procedures and training material for new members & staff

About you. mo koe

• You'll have a background in travel and experience with one or more GDS systems
• You'll be highly organised and detail oriented with strong time management skills
• You'll have demonstrated problem solving skills and enjoy identifying and fixing issues

Some of our benefits. Ngā mea e tukuna ana e mātou

Over the past 40 years, we’ve celebrated many important milestones and today, we are proud to be an award-winning global travel retailer. This year we are SO proud to have been listed as excellence awardees at the HR Awards New Zealand, for the Employer of Choice Award AND the HR Team of The Year award!

Come as you are. Nau mai, whakatau mai

We believe that every individual is equally important and has access to all the same opportunities and rights. We work as a community with accessible leaders and we embrace diverse cultures, backgrounds and perspectives. We have an irreverent culture of taking our business seriously but not ourselves.

So come and join our team of Flighties, and help us open up the world to those who want to see.

Click Apply Now! And let your career take off with Flight Centre

tono mai!