Find Your Next Job
Mobile Device & App Support Team Member
Posted on July 4, 2025
- Dublin, Ireland
- 0 - 0 USD (yearly)
- Full Time

Tailor Your Resume for this Job
- First level support for all mobile device users (3600+ staff) supporting over 20+ ESB Networks iOS developed mobile apps.
- Work closely with the Business Support team to deliver an excellent mobile and digital support service with particular focus on the Networks Technicians field staff & framework contractors.
- Working with stakeholders across ESB Group to enable digital rollouts within ESB Networks & frameworks contractors
- Liaise with IT, Mobile Network Providers & internal stakeholders.
- Assess training requirements, develop training material, and provide training courses for mobile users both in person & online.
- Deliver Mobile Related Presentations and attend Mobile Clinics in depots.
- Management of Mobile Device Hardware.
- Supporting the Office 365 platforms across ESB Networks (SharePoint, OneDrive, MS Teams).
- Producing reports using excel and maintaining records.
- Control documentation, directories, and permissions within MS SharePoint.
- Working with mobile super-users across the business, regular support & champion workshops.
- A 3rd Level qualification or equivalent work experience.
- Full Driving Licence.
- Minimum of three years relevant work experience
- Ability to work on own initiative
- A strong interest in Mobile Technology and competency in the use of Apple devices
- Ability to deliver first class customer service
- Good level of proficiency of Office 365, Microsoft SharePoint, MS OneDrive, MS Teams
- Excellent communication and interpersonal skills
- Excellent written and presentation skills
- A high level of commitment and flexibility
- Willingness to learn and develop
- Strong teamwork skills
- Previous experience with supporting Apple devices and/or mobile applications
- Experience and strong interest in social media and in innovative technology
- Opportunity to lead Ireland’s transition to net zero carbon future
- Career development through mentoring and training
- Corporate Social Responsibility Opportunities
- Sports and Social Clubs
- Networking opportunities
- Credit Union
- Generous Pension
- Access to staff well-being programmes
- Generous parental leave entitlements
- Strong values-based and inclusive culture
- Strong commitment to diversity, equity and inclusion
- Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted
Closing Date
Diversity, Equity and Inclusion Statement
ESB is committed to being an equal opportunities employer. We welcome applications from all sections of society and ensure that no one is discriminated against on the grounds of race, religion or belief, ethnicity or nationality, disability, age, citizenship, marital status, domestic or civil partnership status, sexual orientation or gender identity, or any other basis as protected by law.
Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, recruitment@esb.ie.
About ESB
Join us in our mission to achieve a net-zero electricity system by 2040. ESB is Ireland’s leading energy utility, with activities spanning electricity generation, transmission and distribution, energy supply, energy services and international consultancy. Operating in Ireland, Northern Ireland and Great Britain, we invest over €1 billion each year to deliver a new energy future based on reliable, affordable zero-carbon electricity.
Tailor Your Resume for this Job
Share with Friends!
Similar Jobs
JLL
Mech & Robotics Tech
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the fu…
Full Time | Madison, United States of America
Apply 5 days, 22 hours ago
SUPERCELL
Senior 3d Graphics Engineer
We are looking for an experienced 3D Graphics Engineer to join our central tech team, which focuses…
Full Time | Helsinki, Finland
Apply 1 week, 2 days ago
UnitingSA
Ict Systems Support Officer
Your Mission: Join a fast-paced IT environment where your technical expertise keeps our systems hum…
Full Time | Sa, Australia
Apply 1 week, 6 days ago
Costa Farms
Garden Center Associate
Are you looking for a CAREER that allows you to enjoy daily personal satisfaction from a job well d…
Full Time | Georgetown, United States of America
Apply 2 weeks, 6 days ago
Keyser Mason Ball, LLP
Corporate Legal Assistant
Description:Keyser Mason Ball, LLP (“KMB Law”) is a full-service business law firm with…
Full Time | Burlington, Canada
Apply 1 month ago
SUPERCELL
Senior Ui/Ux Designer, Brawl Stars
The Brawl Stars team has a vision of creating the most accessible team game for mobile devices. In …
Full Time | Helsinki, Finland
Apply 1 month, 1 week ago
Hallmark
Retail Merchandiser (Part-Time) - Lansing, Il 60438
To learn more about this role, watch our retail merchandisers in action. JOB OVERVIEW As a Retai…
Part Time | Lansing, United States of America
Apply 1 month, 1 week ago
VTT Technical Research Centre of Finland
New Job Opportunities In Vtt Microelectronics And Quantum Technology!
Are you interested in applied research and looking for Microelectronics and Quantum opportunities? …
Full Time | Espoo, Finland
Apply 1 month, 1 week ago