Mobile Sale Product Owner

Why work for us:

Vodafone are revolutionising how customers use technology and connectivity, ensuring they are ready for today and the digital innovation of tomorrow. We are focused on providing the right solutions and we strive to keep ourselves ahead of the game, which will give you the opportunity to lead the way in Telecommunications and work with the latest technologies.

Role Purpose:

Product Owner in mobile sales team with responsibility for the creation and ownership of end-to-end Digital experience for the millions of users who interact with our online sales flows. You will lead a squad with UX (User Experience) designer, content author, ecommerce analysts, product, and development experts in developing the Vodafone.ie platform for our users.

Essence of Role – Key Accountabilities:

Responsible for developing and maintaining the roadmap for new features and optimisations, backed by customer insight and data informed decision making, to drive conversion across key mobile sales journeys.

Collaborate with marketing, brand, developers, UX, to build an unequalled user experience for online sales journeys.

You will use data to drive insights and decisions that will increase funnel conversion, inform, and prioritise the product backlog ensuring work focuses on maximum value aligned to company strategy.

You will support the Product Owners with merchandising and sales promotions on our website.

Monitor and analyse customer behaviour and journey performance throughout and after every release, running A/B tests or other conversion focused measurement frameworks to improve step and full funnel conversion rates.

You will work with digital support and vendor teams to raise and manage issues in the online sales flows that impact conversion.

You will engage with a broad range of stakeholders to balance business goals and customer needs and to drive a digital first mindset and way of working.

We Are Looking For You, If You Have:

Worked as the Mobile eCommerce Product Owner managing and prioritising a backlog.

Or worked in UX, design or development and looking for a move into product ownership.

Experience writing user stories with actionable acceptance criteria.

An understanding of what levers are available to drive conversion and volume in an online sale journey

Strong interpersonal, collaboration and communications skills with the ability to influence stakeholders.

Experience working in agile methodologies.

Experience in some of the following: Jira, Adobe Analytics, MicroStrategy, Content Management System/website management. Proficient in Microsoft 365 Suite, particularly Excel, PowerPoint, Teams.

When choosing us...

When you join the Vodafone Team, you will have the chance to grow your career while also experiencing some serious benefits!

• Some of the benefits that you will receive along the way are:
• Competitive Salary
• Flexible working (times and location) is part of our culture where your hours can facilitate your personal work-life balance
• Generous Employer Pension contribution
• Free Phone Bill – When you join the team, your phone bill is on us! You will also receive mobile phone purchasing discounts
• Learning and Development – We provide extensive training to all of our employees so they can progress in their careers! There is also the Vodafone University where our employees can gain incredible skills!
• Exclusive Family and Friends Discounts – Receive additional discounts for you, your Family and Friends on Vodafone Products!
• 23 days annual leave and 3 charity days off – PLUS a dedicated day off for your birthday
• Access to our Wellness centre including free access to our Gym, health and wellness centre and external practitioners

We are passionate about our employees! Here at Vodafone we want you to bring your whole self to work and we enable this with our progressive workplace policies. We are proud supporters of the LGBTQ+ community and Vodafone is committed to support all of their employees at work. We are an equal opportunities employers where our people can be at their best.

When you combine Technology and the human spirit, anything is possible. And when you join Vodafone, we’ll help you shape a rewarding career that gives back in more ways than one. Its starts here. It starts with you.

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