Motorclothes Manager

Tailor Your Resume for this Job

Barnes Harley-Davidson is currently seeking to expand our team with a Permanent, Full-Time Motorclothes Manager!

If you are an apparel enthusiast who wants opportunities for growth, great pay, awesome coworkers, and enjoys basking in the sound of a revving Harley, look no further than Barnes Harley-Davidson!

Job Summary:

The Motorclothes Sales Manager role is an essential part of the store management team, impacting team member and guest experience every day. Motorclothes Sales Managers are responsible for leading and coaching team members, holding the team accountable to results, and ensuring an outstanding guest experience in the store. Motorclothes Sales Managers also are responsible for accomplishing administrative and operations focused activities, including floor management and scheduling.

The job:

• Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
• Support the General Manager in building a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive store operations.
• Support ongoing learning and development of team members consistently and equitably by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns.
• Support the store’s recruiting and hiring process, onboarding training, and overall performance management activities.
• Engage in career discussions to support and reinforce team understanding of how working at Barnes Harley-Davidson® will contribute to their career and personal growth.
• Provide team member recognition, gap assessment, and overall performance documentation to support and reinforce career and personal growth.
• Collaborate with the General Manager to plan and prepare team member schedule according to labor requirements, availability, and budget considerations.
• Establish supportive and productive relationships with all team members, focusing on personal and professional development.
• Collaborate with team members to ensure an optimal guest experience that values guests’ time and support store operations.
• Support team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs (e.g., buy online pickup in store, phone sales, and ship from store options).
• Move dynamically on the floor to assess and fulfill the needs of the business, team, and guests.
• Resolve guest feedback and address emergent issues, including guest escalations and emergency requests, helping to "make it right" for guests.
• Implement the General Manager’s vision for the store and cascade to team members.
• Partner with General Manager to review business data and metrics (e.g., profit and loss [P&L] statement) to inform planning processes (e.g., quarterly business review and sales planning).
• Partner with the General Manager to manage store’s budget, labor hours, expenses, and P&L statement.
• Provide salesfloor leadership to team members, including planning salesfloor coverage and making decisions to maintain efficiency and effectiveness of salesfloor operations.
• Open and close the store in accordance with the opening and closing checklists.
• Understand and adhere to people safety policies and procedures to maintain a safe work environment.
• Perform work in accordance with applicable policies, procedures, and laws or regulations.
• Accountable for delegated aspects of controllable budget or labour hours
• Team lead role indirectly responsible for subset of store employees during shift or as delegated by the General Manager
• Integrity/Honesty: Behaves in an honest, fair, and ethical manner
• Leadership: Is able and desires to lead, influence, and inspire others; motivates, empowers, develops, and directs people as they work
• Collaboration and Teamwork: Works productively with and supports others to achieve goals; seeks partnerships and diverse perspectives
• Adaptability/Agility: Tolerates uncertainty and ambiguity and can change priorities in a fast-paced environment
• Decision Making: Uses logic and reasoning to evaluate alternatives and make effective, timely decisions
• Strategic Thinking: Sets strategies that are aligned to vision and values of the company to achieve goals/vision/further the mission; considers the 'big picture' implications of decisions
• Resilience: Remains persistent; recovers quickly from setback
• Must be legally authorized to work in the country in which the store is located
• Must be 18 years of age or older
• Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)

The requirements:

• Work experience in leadership or people management
• Education or experience in merchandising or retail sales preferred
• Experience with point-of-sale and computerized inventory systems preferred
• Commitment to our core values, an amazing work ethic, and self-improvement
• Consistent engagement in a team atmosphere
• Consistent approachable, engaging personality
• Excellent verbal and written communication skills
• Comfortable with various computer systems
• Skilled in problem solving, time management, organization, and prioritization
• Established interpersonal and listening skills
• Attention to detail
• Ability to work in a fast-paced, team environment
• Able and willing to move boxes weighing up to 30 lbs (13.6 kg)
• Able to work both as part of a team and independently

Our hiring process:

1. You find or are sent this job ad.

2. You read the ad.

3. It piques your interest.

4. You tell us you’re interested (apply, email, call, shout from the rooftops).

5. We call you for a quick chat and you tell us all about how awesome you are.

6. You come in to meet the team and prove yourself worthy.

7. You’re hired!

8. You brag to all your friends and family about your sweet new life.

What we offer:

• MONEY MONEY MONEY – Best in industry pay. Our incentive-based pay plans for most positions mean you are in charge of what you earn. There is no cap, so the sky is the limit.
• CULTURE MATTERS – Communication, accountability, transparency, and motorcycles. Every member of our team works hard and has fun while doing it. We all win together. Oh, and don’t forget our epic events that keep your work day exciting, including show-and-shines and stunt shows!
• BENEFITS PLEASE – Don’t worry, we’ve got you. Health, dental, vacation days, paid sick days, mental healthcare, gym membership reimbursement, motorcycle riding courses, crazy staff discounts, free coffee whenever you want, and free lunch every Saturday.
• I WANT A CAREER – Well, we build them. We have people that go from washing bikes to running dealerships. We have so many career path success stories, we’re tripping over them! Whatever your vision for your future, we will help make it happen.
• BIG BRAIN TIME – You’re going to end up knowing a lot more than you’ll ever need. Our receptionists know how to change the oil on a bike! With our internal Barnes University training programs and manufacturer factory training, we never stop learning.
• GOOD PEOPLE – We are hardcore bikers, people who have never touched a motorcycle in their lives, parents, animal-lovers, geeks, musicians, writers, gamers, foodies, movie buffs, car fanatics, artists, caffeine-addicts, amateur comedians, and more. You’ll make friends here, guaranteed.
• FAMILY VALUES – We are family owned and operated. For over 40 years, the Barnes family has been hands-on running our dealerships. We have that priceless personal touch and care. No faceless corporation here.

Pay Plan: Hourly, plus commissions and bonuses!

Shifts: Tuesday - Saturday

So what are you waiting for? Discover a world of opportunity in a Motorclothes Sales role at Barnes Harley-Davidson! Rev the throttle, drop the clutch, and apply today!

_____________________________________________________________________________________

Job Types: Full-time, Permanent

Pay: $50,000.00-$60,000.00 per year

Benefits:

• Dental care
• Discounted or free food
• Flexible schedule
• On-site parking
• Paid time off
• Store discount
• Vision care
• Wellness program

Ability to commute/relocate:

• Edmonton, AB T6W 1A1: reliably commute or plan to relocate before starting work (required)

Experience:

• Retail sales: 1 year (preferred)

Work Location: In person