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Multiskilling Coordinator (6 Month Secondment)
Posted on Nov. 29, 2024
- Stoke-On-Trent, United Kingdom
- 0 - 0 USD (yearly)
- Full Time
What you'll bring to the team:
In this role you will play a key part in the delivery of our key employee multiskilling program and be involved in launching our new VIP Experiences. You will champion the department whilst actively ensuring that the resort is resourced to operational demand through the utilisation of multiskillers. You will be a passionate leader experienced in guest communications and enjoy working in a fast-paced dynamic environment.
Qualifications & Experience:
- The ability to prioritise tasks, delegate, organise and self-motivate along with the ability to develop contact strategies and engage relevant people at all levels
- Experience of leading people
- Ability to build good working relationships with colleagues in multiple departments
- Happy to question the status quo and be open minded to other’s suggestions
- Able to collaborate cross-functionally on projects
- Understanding of the change curve and the challenges that come with making change
- Quick ability to grasp data systems both current and new
- Able to manage ambiguity in the data and processes to achieve a pragmatic solution
- Strong verbal and written communication skills, able to communicate new concepts effectively
- Good personal organisation and time management skills; able to switch focus frequently and manage time between multiple people and projects
- Confident and able to hear and be heard at all levels within the business from front-liner to DD
- Experience of working closely with internal & external stakeholders
- Ability to be flexible – thinking outside of the box, not being confined to what has always been done, open to considering multiple possibilities
- Ability to self-manage
Preferable
- Advanced Excel skills (ability to understand and build complex models)
- A competitive hourly rate
- Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants, and travel
- 25% discount in our on-site retail shops and restaurants
- 40% discount on Lego
- Merlin Magic Pass - 20 free tickets for you, your family, and friends to enjoy all our Merlin Attractions across the world
- Ongoing training and development opportunities
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