National Credit Manager

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Introduction:
We’re seeking an experienced National Credit Manager to lead credit control across the FUJIFILM Australia Group, minimising credit risk and bad debts while maintaining strong customer relationships and optimising debtor capital and cashflow performance.

FUJIFILM Australia is a leading force in the distribution of imaging equipment and services to the photographic, medical and graphic systems markets. We have continued to search for new and advanced technical applications for the knowledge and technolgy built up through years of involvement in the photographic film industry. Fujifilm is committed to ongoing growth and innovation and will never stop evolving. We constantly strive to develop superior technologies and to continue to cultivate an innovative, information sharing culture. As a global company, we aim to make innovative use of the most advanced technologies to provide the imaging and information solutions that will best meet the increasingly sophisticated needs of our clients.

As the National Credit Manager, you will manage the end-to-end credit control function to ensure credit risk, bad debts and debtor capital are minimised, while maintaining positive customer relationships.

Description:
Key focus areas include:

• Cash forecasting & DSO performance: monitor projections, maintain debtor ledger integrity, approve new credit applications, manage collections to due dates, maintain customer credit limits, and report debtor ledger status within six working days after month-end.
• Stakeholder relationships: build strong internal partnerships (including sales and marketing) and maintain productive customer relationships, including regular engagement with major customers.
• Bad debt management: develop and communicate bad debt strategy, analyse credit history, manage credit referrals/stops/over-limit actions, review bad debt provision quarterly, and manage legal action and legal files where required.
• Budget accountability: plan and monitor resources and keep credit control expenses within agreed budget/forecast.
• People leadership: recruit, lead and develop team members; set plans and priorities; coach, mentor and complete appraisals; support onboarding/offboarding; and promote safe work practices.
• Quality, environment & WHS compliance: follow FUJIFILM policies and procedures, recommend improvements, initiate corrective actions (FIO forms), and comply with WHS requirements including customer-site procedures

Desired skills and experience:
Qualifications

• Essential: Certificate or Diploma in Credit Management (AICM).
• Desirable: Membership of the Australian Institute of Credit.

Experience & knowledge

• Essential: Proven credit management experience at National or State level.
• Desirable: Basic accounting knowledge and demonstrated understanding of credit law and court processes.

Leadership capabilities (Manager)
You’ll be effective at identifying issues from the broader business perspective, achieving annual goals, collaborating cross-functionally, applying functional knowledge to the business, and building strong relationships across the group to improve outcomes.

Ways of working

• Innovation: continuously improve credit processes using proven solutions as reference points.
• Execution: plan and deliver strategies and tactics aligned to management and business policies.
• Problem finding: proactively identify issues and opportunities through active information gathering.
• Talent development: provide regular, constructive feedback and role-model positive behaviours to lift performance and achieve targets