National Wellbeing & Rtw Manager

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Introduction:
About Star Aviation

At Star Aviation, we’re big enough to manage, but small enough to care. With us, you’ll experience the scale of working with Australia’s leading airlines, while still being part of a business that treats you like an individual.

Every day, our people help keep the skies safe and Australia’s airports moving. Our values drive everything we do, and we’re proud to welcome team members who live those values—building the strong culture that sets Star Aviation apart and ensures great outcomes for our people, customers and passengers.

Why Join Star Aviation and how we support you

You’ll make a meaningful impact, helping keep our people safe, supported, and empowered to return to good work. You’ll also shape the future of wellbeing across a growing national business that genuinely cares about its people. If you’re ready to lead positive change and build a culture where safety and wellbeing are front and centre, we’d love to hear from you.

We’ll support your development through ongoing training and career growth pathways via our in-house programs. You’ll also enjoy access to a wide range of discounts across travel, lifestyle, retail and more, with partners like Contiki Holidays, SpecSavers, Hello Fresh, and Koala Furniture.

Description:
About the role

We have an exciting opportunity for an experienced and passionate National Wellbeing & Return to Work (RTW) Manager to lead Star Aviation’s national workers’ compensation, injury management, and wellbeing programs.

This newly created role will drive proactive injury prevention, claims management excellence, and safe, sustainable return-to-work outcomes across all our aviation cleaning and ground handling operations. You’ll play a key part in shaping the wellbeing culture across our business—championing initiatives that support physical and psychological safety for our people.

Reporting to the Senior P&C Business Partner, this role is central to building a culture of care, accountability, and operational excellence.

What you’ll be doing

Injury Management & Workers’ Compensation

Oversee end-to-end national workers’ compensation claims, ensuring compliance across all jurisdictions.

Implement best-practice injury management systems, policies and procedures.

Partner with insurers, brokers, rehabilitation providers and medical practitioners to support efficient and positive claim outcomes.

Analyse data to identify trends, risks, and opportunities for prevention.

Maintain accurate reporting, documentation and regulatory submissions.

Lead regular claim review meetings to drive early intervention and improved RTW results.

Return to Work Leadership

Design, implement and evaluate effective RTW programs for safe and sustainable recovery.

Work closely with operational leaders to coordinate suitable duties and transition plans.

Coach regional and site leaders to lift capability and consistency.

Monitor performance through key RTW metrics, including duration, outcomes and cost management.

Wellbeing & Safety Integration

Lead wellbeing initiatives that support health, resilience and injury prevention.

Align injury management activity with broader Safety and People & Culture strategies.

Support mental health programs and early intervention initiatives.

Champion a culture of care, wellbeing and accountability across the organisation.

Stakeholder Engagement & Leadership

Provide strategic advice to executive leadership on claims trends, risks, and wellbeing performance.

Build strong partnerships with external providers and internal leaders.

Represent Star Aviation in audits, reviews and meetings with regulators or insurers.

Skills and Experiences:
What we’re looking for

You’ll thrive in this role if you are:
Experienced in national injury management and workers’ compensation, ideally in a multi-site or operational environment.

Skilled in managing complex claims, return-to-work programs and insurer relationships.

Data-driven, with the ability to identify trends and provide strategic insights.

Resilient and proactive, always looking for ways to improve systems and outcomes.

A natural coach and communicator, able to influence leaders and elevate capability.

Passionate about wellbeing, creating programs that genuinely support people.