Ndis Support Coordinator / Recovery Coach – Female (Arabic Speaking)

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About Us:
Angels of Mercy is a registered NDIS provider committed to empowering individuals with disabilities to achieve their goals and lead meaningful lives. As part of our small, dynamic team, you will play a critical role in supporting participants to navigate the NDIS and connect with the right services to meet their needs.

Key Responsibilities:

• Assist participants in understanding and implementing their NDIS plans.
• Work collaboratively with participants to identify their goals and develop strategies to achieve them.
• Coordinate supports by engaging with a wide range of service providers, community organisations, and networks.
• Collaborate with support workers to arrange schedules, manage tasks, and ensure effective service delivery.
• Monitor and review participant progress, ensuring services are aligned with their needs and goals.
• Provide participants with up-to-date information on their options, rights, and responsibilities.
• Maintain accurate and up-to-date records, including reports and case notes.
• Act as a point of contact for participants, families, and stakeholders, responding promptly to queries and concerns.
• Advocate for participants, ensuring they receive high-quality, person-centred support.
• Engage in outreach activities to promote the organisation’s services, build relationships with service providers, and explore new opportunities for collaboration.
• Participate in networking events and build relationships with community partners to enhance service delivery.

What We’re Looking For:

• Must speak Arabic.
• Assyrian/Chaldean language skills are desirable.
• Experience in Support Coordination or a related role in the NDIS sector.
• Strong understanding of the NDIS framework, policies, and procedures.
• Excellent organisational and time-management skills.
• Exceptional communication and interpersonal skills.
• Ability to build positive relationships with participants, families, and service providers.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.
• Ability to work both independently and as part of a team.
• A proactive, empathetic, and professional attitude.
• A valid driver’s licence and access to a reliable vehicle.
• NDIS Worker Screening Check, Working with Children Check, and Police Check (or willingness to obtain).

Working Hours:

• Part-time: 4 days per week, 9 AM to 4:30 PM.

Why Join Us:

• Be part of a passionate and dedicated team where your work makes a real difference.
• Opportunity to work in a supportive and collaborative environment.
• Meaningful and rewarding work in the NDIS sector.
• Professional development and career growth opportunities.
• Incentives for Business Growth: Enjoy additional rewards for contributing to the expansion of our client base.

Job Type: Part-time

Pay: $35.00 – $37.00 per hour

Expected hours: 28 per week

Schedule:

• Day shift

Application Question(s):

• Are you female

Language:

• Arabic (Required)

Work Authorisation:

• Australia (Required)

Work Location: In person

Application Deadline: 16/07/2025
Expected Start Date: 28/07/2025