Night Manager - Connemara Coast

A fantastic opportunity to join the Nights Team at The Connemara Coast Hotel

The Role:

The Night Manager’s key purpose is to ensure that guests in all areas of the hotel are always receiving the highest levels of service and safety.

Key Responsibilities:

• To oversee any late check ins or early check outs and ensure guest needs are catered to
• To monitor hotel functions and review function sheet daily, noting any changes or amendments, and ensure that every meeting room and area is set for the next function.
• To ensure that all public areas of the hotel are routinely cleaned and this cleaning is appropriately recorded and inspected
• To ensure the car park and grounds are kept free of litter and obstructions.
• To ensure that all maintenance issues are recorded, scheduled and addressed in a timely fashion.
• To ensure all corridors and public areas are kept free from trays and dirty glasses.
• To conduct fire walks while on duty, enter all reports in the Fire Register
• To manage and be responsible for the reception accounts during the night shift, and to ensure staff are correctly trained with regards to cash handling & balancing of shift end, disturbances, special requests and any other issues that may arise.
• Full responsibility for rostering and payroll of the nights team
• Hold regular department meetings keeping staff informed of all activities in the hotel, reinforcing standards and promoting a strong team atmosphere and culture.
• Attend Hotel HOD meeting and meet with the Hotel Manager at least once a month

Customer Care

• To be professional, courteous and positive in all dealings with our guests
• To deal with all customer concerns or complaints in a prompt, courteous and professional manner
• To inform all relevant department managers of any guest complaints or concerns with a view to learning from the situation and preventing a recurrence.
• To reflect our values of appreciation and hospitality in every aspect of your role

About The Role

Requirements

• Third level qualification an advantage
• 2 years of management experience in a similar sized property
• Excellent written and spoken English
• Excellent organisation and communication skills
• Food and Beverage Experience a distinct advantage
• Strong commercial and business knowledge is an advantage
• Resilient and capable of working under pressure a distinct advantage

Perks and Benefits of working at the Connemara Coast Hotel

• Very competitive Salary
• PRSA pension scheme
• Career progression opportunities across the Windward group
• Employee Assistance Programme
• Digital Wellness Programme
• Complimentary, high-quality meals on duty including breakfast, lunch & dinner
• Complimentary barista-style coffee
• Discounted room & dining rates in Windward properties for you as well as friends and family
• Refer-a-friend scheme
• Training and development opportunities dedicated to your development
• Cycle-to-work scheme

About Windward Management

Connemara Coast Hotel is managed by Windward Management.

Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners

Required Criteria

Skills Needed

About The Company

Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.

Company Culture

At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.

Company Benefits

Windward Management Limited understands the value of its people and offers a benefits package designed to support and reward its employees. Competitive salaries are complemented by a supportive work environment that prioritizes work-life balance and career development. Team members benefit from opportunities to learn, grow, and advance in their careers, with access to mentoring and professional training programs. The company places a strong emphasis on employee well-being, fostering a culture of mutual respect and collaboration. For candidates looking for a career that combines growth, fulfillment, and an opportunity to make an impact, Windward Management provides an ideal platform.

Salary

Not disclosed