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The Tower Hotel & Leisure Centre

Night Porter

Posted on Nov. 16, 2024

  • Full Time

Night Porter

We have a fantastic opportunity for a Night Porter to join our night team at the 4* Tower Hotel in Waterford City. Candidates must be available to work mid-week and weekends.


The Tower Hotel is Waterford's premier 4-star city centre hotel and is superbly located overlooking the Marina and Reginald's Tower. The hotel is just a 3-minute stroll from the city's shopping and entertainment hot spots, and the premier business district.


We are part of the Neville Hotel group, a family-owned Irish Hotel Group with four iconic hotels, with a fifth on the way: Within the group is The 4* Royal Marine Hotel in Dun Laoghaire County Dublin, The 5* Druids Glen Hotel & Golf Resort in Wicklow, The 4* Kilkenny River Court Hotel, The 4* Tower Hotel & Leisure Centre in Waterford City, and soon, The Ravenport Resort in Curracloe, Wexford.


The Candidate:

The ideal candidate for this role will be a confident, organised person who has excellent attention to detail, will be motivated and have good social and communication skills. They will also have a flexible attitude towards shift work as the role will involve working midweek and weekends.


The role: -

  • Greet and assist late-night arrivals.
  • Complete the relevant checklists including end-of-shift reports.
  • Assist with the correct service of Restaurant/Bar menu and beverages.
  • Prepare Hobson's Restaurant for breakfast set-up.
  • Ensure good level of product and local knowledge for guests when requested.
  • Ensure that high standards of cleanliness and service are achieved in all areas.
  • Ensure co-operation and compliance with all legislation relevant to your role such as fire safety.
  • Adhere to health and safety regulations, addressing any potential hazards promptly.
  • Preparation of conference rooms as detailed on function sheets.
  • Conduct safety floor checks throughout the night.


Key Skills & Qualifications: -

  • Previous night-shift experience.
  • Ability to work independently, demonstrating responsibility and reliability.
  • Works calmly under pressure.
  • Excellent organisation and attention-to-detail, especially during security checks.
  • Great customer service and communication skills.
  • Basic knowledge of computer systems is an advantage.
  • Food and beverage service experience is desirable.


Benefits:

  • Hotel B&B discounts across the group.
  • 20% discount on bar & restaurant food in a sister property.
  • 10% discount on food for family occasions (groups of 20 or more).
  • Comp golf available on Druids Heath to all Neville Hotel Team Members (T's & C's apply).
  • Promotion of bike to work scheme and other commuting to work incentives.
  • Meals during shifts.
  • Free onsite tea/coffee.
  • Opportunities for career progression.
  • Employee of the Month and Employee of the Year.
  • Employee referral bonus (T&C's applies).
  • If a Team Member books an overnight stay in any Neville Hotel, the company will provide the 2nd night free for any booking of two nights or more (T&C's applies).


Important Information:


All applicants must have a PPS number and be eligible to live and work in the Ireland full time. You will be asked to provide documented evidence of eligibility.


The Tower Hotel is committed to a policy of equal opportunities.


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