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The Tower Hotel & Leisure Centre
Night Porter
Posted on Nov. 16, 2024
- Waterford, Ireland
- 0 - 0 USD (yearly)
- Full Time
We have a fantastic opportunity for a Night Porter to join our night team at the 4* Tower Hotel in Waterford City. Candidates must be available to work mid-week and weekends.
The Tower Hotel is Waterford's premier 4-star city centre hotel and is superbly located overlooking the Marina and Reginald's Tower. The hotel is just a 3-minute stroll from the city's shopping and entertainment hot spots, and the premier business district.
We are part of the Neville Hotel group, a family-owned Irish Hotel Group with four iconic hotels, with a fifth on the way: Within the group is The 4* Royal Marine Hotel in Dun Laoghaire County Dublin, The 5* Druids Glen Hotel & Golf Resort in Wicklow, The 4* Kilkenny River Court Hotel, The 4* Tower Hotel & Leisure Centre in Waterford City, and soon, The Ravenport Resort in Curracloe, Wexford.
The Candidate:
The ideal candidate for this role will be a confident, organised person who has excellent attention to detail, will be motivated and have good social and communication skills. They will also have a flexible attitude towards shift work as the role will involve working midweek and weekends.
The role: -
- Greet and assist late-night arrivals.
- Complete the relevant checklists including end-of-shift reports.
- Assist with the correct service of Restaurant/Bar menu and beverages.
- Prepare Hobson's Restaurant for breakfast set-up.
- Ensure good level of product and local knowledge for guests when requested.
- Ensure that high standards of cleanliness and service are achieved in all areas.
- Ensure co-operation and compliance with all legislation relevant to your role such as fire safety.
- Adhere to health and safety regulations, addressing any potential hazards promptly.
- Preparation of conference rooms as detailed on function sheets.
- Conduct safety floor checks throughout the night.
Key Skills & Qualifications: -
- Previous night-shift experience.
- Ability to work independently, demonstrating responsibility and reliability.
- Works calmly under pressure.
- Excellent organisation and attention-to-detail, especially during security checks.
- Great customer service and communication skills.
- Basic knowledge of computer systems is an advantage.
- Food and beverage service experience is desirable.
Benefits:
- Hotel B&B discounts across the group.
- 20% discount on bar & restaurant food in a sister property.
- 10% discount on food for family occasions (groups of 20 or more).
- Comp golf available on Druids Heath to all Neville Hotel Team Members (T's & C's apply).
- Promotion of bike to work scheme and other commuting to work incentives.
- Meals during shifts.
- Free onsite tea/coffee.
- Opportunities for career progression.
- Employee of the Month and Employee of the Year.
- Employee referral bonus (T&C's applies).
- If a Team Member books an overnight stay in any Neville Hotel, the company will provide the 2nd night free for any booking of two nights or more (T&C's applies).
Important Information:
All applicants must have a PPS number and be eligible to live and work in the Ireland full time. You will be asked to provide documented evidence of eligibility.
The Tower Hotel is committed to a policy of equal opportunities.
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