Night Receptionist/Auditor- Part Time

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Night Receptionist / Night Auditor

We are currently seeking a Part Time Night Receptionist / Night Auditor to join our team. This role is responsible for ensuring the smooth and efficient operation of the hotel during the night shift while delivering a high standard of guest service.

The successful candidate will be responsible for welcoming and assisting guests, managing check-ins and check-outs, completing the night audit process, and ensuring the safety and security of the property throughout the night.

This is an excellent opportunity for someone who is organised, reliable, and enjoys working in a guest-focused hospitality environment.

Key Responsibilities

• Provide a professional and friendly service to guests throughout the night
• Manage guest check-ins and check-outs efficiently
• Complete the nightly audit and ensure accurate financial reporting
• Respond promptly to guest enquiries and resolve any issues that may arise
• Carry out regular security and safety checks throughout the property
• Maintain cleanliness and presentation of reception and public areas
• Follow all company procedures, including health and safety and security policies
• Support other team members and departments where required

Requirements

• Previous experience in a hotel reception or customer service role is desirable
• Strong communication and interpersonal skills
• Ability to work independently and take initiative
• Good organisational and problem-solving abilities
• Reliable, professional, and detail-oriented
• Fluent in English (additional languages are an advantage)

Useful Experience

• Experience within the service industry
• Knowledge of hotel systems such as Opera and/or Micros
• Knowledge of Food Safety & Licensing laws
• Personal experience of travel and travel industry

Job Type: Part-time

Benefits:

• Bike to work scheme
• Employee assistance program
• Employee discount
• On-site gym

Work Location: In person