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Nordic Speaking - Customer Service Igaming In Malta - Relocation Included

Posted on Sept. 10, 2025

  • Full Time

Nordic Speaking - Customer Service Igaming In Malta - Relocation Included

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Next Job Abroad is pleased to offer a remarkable opportunity for a Nordic Speaking Customer Service Representative in the exciting iGaming industry, located in beautiful Malta. This position is ideal for those who enjoy working in a vibrant environment and are committed to providing excellent support to customers. As part of our team, you will assist Nordic-speaking players with their questions, ensuring they have a seamless and enjoyable gaming experience.

With a relocation package included, you will have the chance to relocate to Malta and enjoy its stunning scenery and rich culture while enjoying a rewarding career.

Responsibilities:
  • Deliver exceptional customer service to Nordic-speaking clients through live chat, email, and phone communication.
  • Handle customer inquiries related to gaming accounts, promotions, and technical issues.
  • Effectively resolve customer issues and maintain high levels of satisfaction.
  • Document customer interactions and maintain accurate records.
  • Work collaboratively with other departments to improve service delivery.
  • Stay informed about the latest gaming products and industry developments.
Requirements:
  • Fluency in a Nordic language (Danish, Finnish, Norwegian, or Swedish) and proficient in English; knowledge of other languages is a bonus.
  • Prior customer service experience, preferably in the iGaming or online gaming field.
  • Strong communication and interpersonal skills.
  • A proven ability to manage multiple tasks in a fast-paced environment.
  • Strong problem-solving skills with a focus on customer satisfaction.
  • Familiarity with customer support software and CRM systems is advantageous.
  • Willingness to relocate to Malta and embrace new cultural experiences.
Benefits:
  • Career growth opportunities in a renowned iGaming company.
  • International & diverse work environment.
  • Competitive performance bonuses.
  • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
  • Hybrid working setup.
  • Yearly salary €26.000 excluding bonuses.
  • Health care benefits and numerous other discounts.
  • Fully paid training by certified instructors.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • Special events as well as community & social responsibility initiatives.
  • Work for a Great Place to Work-Certified Company.
  • Relocation package (reviewed case by case)
  • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

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