Nordics Collections And Billing Supervisor

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Job Description:

The Collections and Billing Supervisor is responsible for timely payment of invoiced services by UPS customers and perform specific Billing tasks. He/She monitors customer accounts to ensure past due invoices are addressed, bad debt exposure is reduced, and customers comply with payment terms. The Collections Supervisor resolves employee and customer issues to remove barriers to prompt payment. This position supervises specialists and administrators

Job responsibilities:

• Lead and develop the Nordic Billing and Collection team of 20 people within their area of responsibility.
• Drive continuous process improvements through systematic improvement work with the aim of increasing efficiency.
• Find innovative solutions, and then drive these through project work.
• Drive the harmonization of best practice for Billing-, Credit- and Collection processes.
• Collaborate closely with our GBS sites in the daily work to identify opportunities for process optimization.
• Develop and monitor key KPI’s and report on performance to key stakeholders across the business.
• Oversee the Nordic electronic invoice distribution

Profile

• Deep understanding of Billing, Credit- and Collections
• Strong organizational and prioritization skills
• Effective communication skills in speech and writing
• Fluent in both Swedish and English, both spoken and written
• Problem solving and process-oriented skills requiring advanced research and root cause analysis techniques
• Proficient in report preparation and data analysis
• Knowledge in E-invoicing (PEPPOL/TEAPPS)
• Formal education can be replaced by significant experience in Finance

Job details

Location Sweden , Järfälla.

Full time, Permanent with 6 months’ probation.

Collective agreement - Unionen

Applicants should include CV and cover letter in English.

We will continuously screen resumes therefore we recommend you to apply as soon as possible.

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Employee Type:

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.