North America - Renewal Services - Loss Runs - Evening

Job Summary

• Interact with Insurance Carriers/ North America office counterparts on a regular basis to ensure accurate and complete documentation to support the offices in North America

• Communicate with the Client Servicing team in North America to better understand the request and comply with the requirements

• Support requests from North America offices by following the standard Operating Procedures when requesting Loss run reports from the insurance carriers, as well as preparing the pre-placement documents of Client Proposal Workbook, Exposure workbook & Loss run Summary

• To pay attention to detail when preparing the documentation

• Ensure adherence to compliance procedures

Principal Duties/Responsibilities

• Handle mailbox as per process and timeliness

• Working on Loss Runs requests received via Service Hub/Email

• Prioritize and organize work on daily basis as per business requirement

• Ensure adherence to compliance procedures

• Completing Mandatory training on time

• Work closely with onshore teams to ensure effective delivery of client service

• Ensure ongoing, effective relationships with stakeholders (Internal - Offices/External - Carrier’s)

• Participate and contribute to potential process improvement areas

• Deliver as per defined KPI's for the role - Maintain Quality, Productivity, Turnaround standards

• Top 5 Competencies

• Focusing on Clients

• Working in Teams

• Driving Excellence

• Fostering Innovation

• Adapting to Change

Required Qualifications, Skills, Knowledge, Experience

Qualifications: Any Graduate / Postgraduate/ MBA

Skills:

• Communication Skills - Written, Verbal and interpretation

• MS Office - MS Excel Basic

• Eye for detail

• Insurance Fundamentals

• Time Management

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com.