Nursing Administrator

Sims IVF

Sims IVF is one of the leading fertility clinics in Ireland. Since 1997, we have cared for thousands of patients needing treatment to realise their dream of having a baby and have helped pioneer IVF technology in Ireland. We strive to bring the joy of a family to those who need help with their fertility and to assist people in a confidential, professional, and caring manner. Our mission is to provide hope to all those that need help starting families.

Sims IVF became part of the Virtus Health family in 2014. As part of Virtus Health, one of the world’s leading fertility groups, we share experience and knowledge from around the world, ensuring you get access to the very best reproductive medical care.

Summary of Role

The main objective of the Nursing Administrator role is to work as a key part of a multidisciplinary IVF team to provide excellent patient care for individuals and couples in aspects of fertility treatment. The nursing administrator will work within the nursing department to ensure the efficient running of the department.

The following key attributes should be demonstrated:

• Active Listening
• Good verbal and non-verbal communication
• Respect and Empathy
• Professionalism
• Friendliness
• Organised

Educational / Registration Requirements/Professional Experience

Academic/Professional Qualifications

Leaving Cert or equivalent

Previous experience working with clients/patients in the private sector. Ideally an administrative role in the medical sector.

Languages

• Fluency in English language – Advanced level - written and verbal

Key Duties/Responsibilities

Filing Duties

• Filing Consent Forms
• Pulling patient charts for theatre
• Assembling charts
• Archiving charts

Ideas scanning and Data Entry

• Scanning documents onto Ideas
• Entering blood results in Ideas

Office Duties

• Posting letters to patients
• Photocopying and printing consents and other documentation

Telephone and Email Triage

• Downloading patient calls and ensuring that nurses are aware of urgency.
• Printing emails and orders to nurses
• Responding to emails where appropriate

Scheduling Orders

• Manage all scheduling orders, taking note of priority.
• Manage scheduling diary.
• Contact patients to book scheduling calls.
• Maintain records of volumes of patients being scheduled on weekly basis.

Legislative Requirements

• Understands EU Cell and Tissue Directive and the clinic responsibility regarding screening couples.
• Data Protection/Confidentiality – understands and takes personal responsibility by following established policies and procedures.

Infection Control /Health and Safety

• Hand Hygiene
• Health and Safety
• Manual Handling
• Uniform and Grooming Standards

Key Behavioural Competencies

Personal Leadership

• Acts with honesty and integrity always
• Has a realistic sense of self and impact on others?
• Demonstrates patience and perspective in dealing with difficult situations.
• Accepts ownership of role and accepts accountability of role objectives.

Patient Care/Customer Service

• Demonstrates an ability to deliver excellence in standards of service to patients/clients.
• Demonstrates an ability to obtain a clear understanding of patient/client needs.
• Ensures the patient/client know he/she is willing to work with them to achieve best outcome.

Attention to Detail

• Ensures that one’s own and others’ work and information are complete and accurate.
• Follows required procedures to ensure high quality of work.
• Verifies information.
• Carefully reviews and checks the accuracy of information provided by others.

Initiative

• Identifies what needs to be done and takes appropriate and assertive action within the field of their training, before being asked or the situation requires it.
• Seeks out others involved in a situation to learn their perspectives.
• Takes action to ensure patients are processed as effectively and as speedily as possible.

Teamwork

• Works co-operatively and effectively with colleagues from all departments with different skills and objectives to achieve best outcome.
• Listens and respects other points of view.
• Open to learning and passing on better ways of doing things.
• Open to new ideas with an ability to follow and implement protocols and procedures and clinic initiatives with his/her clinic colleagues.

Managing Change

• Demonstrates support for innovation and for organizational changes needed to improve the organization’s effectiveness.
• Supporting and implementing organizational change

Physical requirements of the role of the role

• Sitting at a computer screen in line with recommended H&S standards
• Sitting to standing frequently
• Sitting desk based for required periods in line with recommended H&S standards.

Grooming Standards

Non-Clinical Area

• Staff should be clean, neat, and tidy.
• Wearing appropriate uniform and name badge
• Uniform including shoe wear should fit appropriately.

Clinical Area

• Hair tied up.
• Nails trimmed and no nail varnish, acrylic or false nails.
• No jewellery from elbow except a plain band
• No long sleeves under uniform when performing clinical procedures.
• Hair net in theatre area/beard net for bearded employees
• No scented creams/perfumes in theatre area
• Appropriate clinical footwear - Clogs must be worn.
• Plastic aprons to be worn when requested.

Terms and Conditions of Employments

· Contract: Full Time, Permanent

· Location: Clonskeagh Clinic

· Working Hours 37.5 hours per week.

· Working Week Mon to Fri - Occasional weekend required

· Salary €28,000 – €33,000 depending on experience.

Application Details

· Please submit a cover letter.

· Also, a copy of an up-to-date CV

Job Types: Full-time, Permanent

Work authorisation:

• Ireland (required)

Work Location: In person