Observability Engineering Tech Lead

Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.
We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.

The Tech Lead for the Observability Engineering team will be responsible for leading the design, deployment, and management of the observability stack across cloud environments.

This role requires a blend of strong technical expertise, leadership capabilities, and hands-on experience with infrastructure as code (IaC) tools such as Terraform.

The Tech Lead will guide a team of engineers, ensuring the delivery of scalable and reliable observability solutions that enhance the organization's ability to monitor, troubleshoot, and optimize its cloud infrastructure and IT workloads.

Your key tasks

Leadership & Team Management

• Lead, mentor, and develop a team of observability engineers, fostering a culture of continuous learning and improvement
• Drive technical discussions and decision-making processes to align the team with the organization’s goals and vision

Observability Stack Design & Deployment

• Design and Implement: Build a robust observability stack encompassing logging, monitoring, alerting, and tracing systems tailored for cloud environments
• Integration: Seamlessly connect observability tools with cloud services and infrastructure to achieve comprehensive monitoring and visibility
• IaC Development: Use Terraform to automate the provisioning and deployment of observability tools and infrastructure, ensuring consistency and efficiency

Monitoring and Optimization

• Monitoring Standards: Define and enforce organization-wide monitoring and alerting standards for real-time incident detection
• Optimization: Continuously refine the observability stack to enhance system performance, minimize downtime, and optimize resource utilization

End-to-End Monitoring Practices

• Comprehensive Tracking: Implement end-to-end monitoring solutions that provide insights into the performance, availability, and reliability of IT workloads
• Standardization: Establish best practices for metrics, logs, and traces, ensuring holistic visibility across the technology stack
• Automated Alerts: Develop automated alerting systems for proactive issue identification and resolution.

Technical Collaboration

• Cross-Team Integration: Work closely with DevOps, SRE, and application development teams to align observability strategies with operational objectives.
• Stakeholder Engagement: Communicate complex technical insights clearly to stakeholders, enabling informed decision-making.

• Bachelor’s degree in computer science, Engineering, or a related field or equivalent experience may be considered
• 5+ years of experience in observability, for on-prem and cloud infrastructure, or related fields, with at least 2 years in a leadership or tech lead role
• Proven experience in infrastructure troubleshooting and infrastructure as code (IaC) tools with Terraform, Pyton and similar

Technical Skills

• Cloud Platforms: Expertise in Oracle OCI (mandatory), with knowledge of AWS, Azure, and GCP observability features
• Observability Tools: Skilled in industry standards like Prometheus, Alert Manager, Grafana, Loki, PagerDuty and similar tools
• Best Practices: Deep understanding of monitoring, logging, and tracing within cloud-native environments
• Containerized Platforms: Proficient in OpenShift, Kubernetes, and related container platforms
• CI/CD & Automation: Experienced with CI/CD pipelines and automation tools like Jenkins and GitLab/GitHub CI/CD

Leadership & Soft Skills

• Strong leadership and team management skills
• Excellent problem-solving skills with a focus on delivering high-quality, scalable solutions
• Effective communication skills, both written and verbal, with the ability to convey complex technical concepts to technical and non-technical stakeholders.
• Ability to work in a fast-paced, collaborative environment with changing priorities

We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.

In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.

We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.

Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.

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