Office Administrator

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A Plus Quality Inc is seeking a highly organized and customer-oriented Office Administrator to join our dynamic team. The ideal candidate will have excellent communication skills and a strong ability to multitask.

Responsibiltes:

• Manage and maintain office administrative tasks, including filing, data entry, and inventory management.
• Provide exceptional customer support, addressing inquiries and resolving issues promptly.
• Schedule appointments and send reminders to clients.
• Follow up with clients to ensure satisfaction and address any concerns.
• Reach out to potential clients for our services.
• Assist with getting and answering reviews.
• Handle warranty claims and order replacement parts.
• Answer incoming calls and provide professional customer service.
• Manage specific client accounts and build strong relationships.
• Assist with marketing and sales efforts as needed.

Qualifications:

• Experience in office administration or customer service is preferred.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Proficiency in QuickBooks, Microsoft Office Suite & Google Workspace
• Previous experience in office administration, customer service, or a service-based industry preferred
• Experience with field service management software is preferred
• Ability to work independently and as part of a team.
• Social Media and Marketing Proficient

Benefits:

• Competitive salary and benefits package.
• Opportunities for growth and development.
• Supportive and collaborative work environment.

Job Type: Full-time

Pay: $20.00-$25.00 per hour

Benefits:

• Flexible schedule
• On-site parking

Education:

• Secondary School (preferred)

Experience:

• Customer service: 1 year (required)
• Administrative: 1 year (required)

Location:

• Concord, ON L4K 3W7 (preferred)

Work Location: In person