Office Administrator And Customer Service Representative

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We are a dynamic, rapidly growing manufacturing company in the heavy-duty truck industry, located in the Vaughan area. If you are intelligent, vibrant, enthusiastic, and committed, don’t miss this rewarding and challenging opportunity to grow with us!

At our company, we believe that work should be both productive and enjoyable. An important part of being on our team is having fun and taking pride in what you do. Only positive, friendly candidates need apply.

Key Responsibilities

• Exceptional phone etiquette with the ability to engage customers confidently and professionally
• Handle customer inquiries by providing accurate product information, pricing, and quotes.
• Process and manage customer orders using Sage Business Vision.
• Coordinate with departments to ensure timely completion and delivery of orders.
• Provide tracking updates to both customers and sales representatives.
• Build and maintain strong relationships with customers through excellent service and product knowledge.
• Analyze customer sales data and trends.
• Handle the scheduling, logistics, and management of all trade shows

Profile / Qualifications

• Minimum 2 years of related inside sales or customer service experience.
• Strong leadership and communication skills.
• Proficiency in MS Office and production management software.
• Supervisory experience and proven leadership abilities are an asset.
• Exceptional written and verbal English communication skills.
• Highly organized with strong time-management and multitasking abilities.
• Adaptable, flexible, and skilled in critical thinking.

Why Join Us?

• Be part of a fast-growing, innovative company in a niche industry.
• Work in a positive, collaborative environment where your contributions matter.
• Gain opportunities for professional development and growth.

We are an equal opportunity employer. We sincerely thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $55,000.00-$60,000.00 per year

Benefits:

• Dental care
• Extended health care

Ability to commute/relocate:

• Concord, ON L4K 3N4: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Inside sales: 2 years (preferred)
• Customer service: 2 years (required)

Work Location: In person