Office Administrator / Dispatcher / Accounts Receivable

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We are a growing industrial refrigeration service company seeking a highly organized and detail-oriented professional to join our office team. This role is ideal for someone who thrives in a fast-paced service environment and has strong experience in dispatching, invoicing, and collections.

Key Responsibilities

• Dispatch service technicians and manage daily schedules
• Prepare, process, and track customer invoices
• Handle accounts receivable, collections, and credit follow-ups
• Maintain accurate customer records and payment histories
• Perform bookkeeping and basic accounting functions
• Manage office administration and filing systems
• Communicate professionally with customers, technicians, and management
• Assist with monthly reporting and job costing as required

Required Qualifications

• Minimum 5 years experience in a similar role
• Strong background in dispatching, invoicing, and collections
• Experience with bookkeeping and accounting
• Office administration experience in a service-based business
• Collections & Credit Management Certificate (or equivalent training)
• Proficiency in accounting/dispatch software (QuickBooks, Jobber, or similar)
• Strong organizational, communication, and time-management skills
• High attention to detail and accuracy

What We Offer

• Competitive salary based on experience
• Stable, long-term career opportunity
• Supportive team environment
• Opportunity to grow with a respected industrial service company

Job Type: Full-time

Pay: $20.00-$26.00 per hour

Expected hours: 40 per week

Benefits:

• Casual dress
• Company pension
• Dental care
• Extended health care
• Life insurance
• On-site parking
• RRSP match
• Vision care

Work Location: In person