Office Administrator - (Full Time)

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Sweete.ie is a loyalty and sales promotion agency, delivering innovative rewards and fulfilment solutions across travel, lifestyle, and leisure sectors. Gift House (www.gifthouse.ie) and whoopee! gift card (www.whoopeegiftcard.com) provide unique gifting experiences, making it easy for customers to find the perfect presents for any occasion. We are seeking a highly organised and proactive Office Administrator to support our growing businesses.

Key Responsibilities

• Answer and manage incoming calls and email queries from customers, suppliers, and clients.
• Coordinate logistics, including booking taxis, couriers, handling order fulfilment and managing post
• Maintain accurate data entry and filing systems.
• Provide customer care support, handling enquiries and resolving issues efficiently.
• Assist sales, operations, and production departments with administrative tasks.
• Process loyalty and promotional fulfilment requests with precision.
• Ensure smooth office operations with general administrative support.
• Perform ad hoc tasks as required to support the business.
• Handle flight bookings and online check ins.
• Gift Card fulfilment.
• Handle client brand approvals.
• Supplier requirement.
• Prepare Pro Formas.
• Recruiting new partner’s whoopee! and Gift House.

Skills & Requirements

• Min 1 year of experience in office administration and customer care.
• Proficiency in MS Office Suite (Outlook, Word, Excel, PowerPoint).
• Strong verbal and written communication skills, with confidence in handling phone and email interactions.
• Ability to multitask, prioritise workload, and take initiative.
• Exceptional attention to detail and organizational skills.
• Friendly and outgoing personality, with a customer-focused approach.
• High level of discretion and confidentiality.
• Fluent in English.

Job Type: Full-time

Pay: From €27,000.00 per year

Benefits:

• Sick pay

Experience:

• Office Administrator: 1 year (required)

Work authorisation:

• Ireland (required)

Work Location: In person