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Old Dominion University

Office Assistant

Posted on Dec. 2, 2024

Norfolk, United States of America
31159.0 - 39455.0 USD (yearly)

Full Time

Posting Details

Working Title

Office Assistant

Position Number

HR4471

Department

CENTER FOR MAJOR EXPLORATION

Location

Norfolk, VA

Type of Position

Hourly

Type of Job

Hourly/Wage

EEO Category

F Administrative Support (Clerical & Sales)

Job Description

To provide administrative support for the Center for Orientation, Retention, and Exploration (CORE), including telephone and office reception. To screen students for Academic Advising appointments, answer questions via phone and email about orientation, retention, and exploration. To schedule appointments and registration via phone calls and in person. To provide assistance to the Office Manager to include working with financial transactions.

Type of Recruitment

Knowledge, skills and abilities

Working knowledge of general office practices and equipment.

Working knowledge of effective customer service and problem resolution techniques.

Working knowledge of Microsoft Office products.

Excellent oral and written communication skills.

Excellent time management and organizational skills.

Demonstrated ability to handle multiple tasks simultaneously.

Demonstrated ability to work as a part of a team and work with minimal supervision.

Demonstrated ability to perform detailed work with numerical data, and to make mathematical calculations rapidly and accurately.

Demonstrated ability to manage files, schedules and clerical systems.

Demonstrated ability to independently draft correspondence and manage complex calendars.

Special licenses, registration or certification

None

Education or training

None

Level and type of experience

Some experience providing customer service in a professional office environment.

Some experience working with financial statements and budgets.

Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)

Some training or education in office management and PC-based software programs or related field.

Working knowledge of University and state policies and procedures (travel, leave, and payroll).

Some experience with Banner.

Some experience in student services in higher education preferred.

Conditions of Employment

N/A

Annual Salary/Hourly Rate

Salary commensurate with education and experience

Posting Detail Information

Job Requisition Number

S02823

Job Open To

General Public

Open Date

12/02/2024

Close Date

Open Until Filled

Yes

Special Instructions Summary

n/a

Criminal Background Check

The final candidate is required to complete a criminal history check.

College Home Page

Department Home Page

https://www.odu.edu/orientation-retention-exploration

Equity Statement

It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.

Reasonable Accommodation Request

If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at (757) 683-3141.

Alternative Hiring Process

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process.

To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter.

To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155.

Pay Transparency Nondiscrimination Provision

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor’s legal duty to furnish information.