Office Assistant

About Us:

At Ametrine Mental Health we are committed to providing compassionate, evidence-based mental health care to a diverse patient population. Our multidisciplinary team collaborates to support the well-being of our patients, offering a range of services including therapy, medication management, and holistic care.

Job Description:

We are looking for an organized and detail-oriented Office Assistant to support our clinic's administrative functions. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to manage multiple tasks in a fast-paced environment. As an integral part of our team, you will help ensure smooth daily operations and provide exceptional service to our patients and staff.

Key Responsibilities:

• Greet and check-in patients, ensuring a welcoming and professional atmosphere.
• Schedule and manage patient appointments, follow-ups, and referrals.
• Answer phone calls and respond to patient inquiries promptly and courteously.
• Maintain and update patient records in the electronic health record (EHR) system.
• Assist with billing and insurance verification processes.
• Coordinate communication between patients, providers, and other staff members.
• Perform general office duties, such as filing, faxing, and ordering supplies.
• Support the clinical team with administrative tasks as needed.

Qualifications:

• High school diploma or equivalent; additional administrative training or certification is a plus.
• Previous experience in a medical office or mental health setting is preferred.
• Proficiency in Microsoft Office Suite and electronic health record (EHR) systems.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Ability to maintain confidentiality and adhere to privacy regulations.
• Positive attitude and a commitment to providing outstanding customer service.

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Work Location: In person