Office & Events Assistant

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Role Summary

Reporting to the Lead Office Assistant, you will be working as part of a varied team to enhance the excellent standards of operational facilities delivery in our client's state-of-the-art campus. This will include; carrying out detailed floor walks, checking meeting rooms, providing event support, stocking of printing stations, enforcing the clear desk policy, and anything else covered by the client WPS team.

Responsibilities

• Providing additional support for Clients
• Familiarization with the Standard Operating Procedures (SOP’s)
• Upsell facilities by making the Facilities Manager aware of any gaps in service.
• Report any maintenance issues which you notice onsite to the Facilities Manager.
• Assist in emergencies such as light leaks, spills etc.
• Attend to meeting room requests/set ups
• Identify and report hazards and incidents
• Assist in health and Safety including bell tests, floor walks and first aid boxes are stocked
• Working as part of a team in delivering a high standard
• Respond to soft service calls logged with the facilities help desk.
• Investigate the nature of the problems and seek a speedy resolution.
• Greeting clients and staff to generate a professional and welcoming atmosphere.
• Liaising with the cleaning team on specific requests and ensuring the cleaning schedule adhered to.
• Ensure reception is kept tidy at all times, ensuring to check this area frequently.
• Remove waste paper from all areas and ensure proper storage and segregation and collection by contractor
• Frequent checks of key areas like toilets and café area, tidying and replenishing stock when necessary
• Set up and support Meeting rooms in line with client requests
• Flexibility working weekends and after hours when requests.
• Monthly completion of timesheets/reports/stocksheets

Requirements

• Highly organized and excellent time management
• A high level of attention to detail
• Ability to work on own initiative
• Customer service experience
• Fluent English
• Knowledge of MS Office (Word, Excel & Outlook)

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.