Office Manager / Dispatcher - Growing Hvac Company (Northern Virginia)

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About the Role

We are a growing residential and commercial HVAC company seeking a highly organized, proactive Office Manager to support daily operations and help scale the business. This role is ideal for someone who thrives in a fast-paced environment, can juggle multiple priorities, and enjoys problem-solving.

As the central point of coordination, you will work closely with leadership, technicians, and customers to ensure smooth operations, efficient scheduling, and excellent service delivery.

Key Responsibilities

• Manage daily office operations and administrative functions
• Coordinate and schedule service calls, installations, and technician routes
• Communicate with customers regarding appointments, updates, and service needs
• Handle customer inquiries and resolve issues with professionalism and urgency
• Order parts, materials, and equipment; track inventory as needed
• Assist with bookkeeping tasks (invoicing, payments, basic accounting support)
• Maintain organized records, job files, and documentation
• Support leadership with reporting, process improvements, and planning
• Anticipate operational needs and proactively solve problems

What We’re Looking For

• Strong multitasking and organizational skills
• Ability to manage deadlines and shifting priorities
• Excellent communication and customer service skills
• Critical thinking and problem-solving mindset
• High attention to detail and accountability

Experience:

• Prior HVAC office management or operations experience preferred
• Experience in HVAC, construction, or a related field is a plus
• Candidates without industry experience must be willing to learn quickly and grow with the company

Growth Opportunity

This is not just an administrative role it is a key operational position with the potential to grow into a leadership role as the company expands. Compensation is performance-based, with significant upside for candidates who take ownership and contribute to company growth.

Why Join Us

• Be part of a growing company with strong revenue and expansion goals
• Opportunity to directly impact operations and business success
• Clear path for professional and financial growth
• Supportive environment for learning the HVAC industry

How to Apply

Please submit your resume and a brief statement about your interest in the role and your ability to manage multiple responsibilities in a fast-paced environment.

Pay: $31.25 - $72.12 per hour

Work Location: On the road