Omega Client Advisor | Bondi

The Role

As a Client Advisor, you will be an integral part of the team, providing exceptional customer service, driving sales and contributing to the overall success of the boutique.

• Support Boutique Management and wider team in achieving sales targets
• Ensure highest level of service standards at all times using the OMEGA sales ceremony
• Assist in developing and maintaining the client and VIP database
• Perform daily security stock counts
• Be responsible for organisation, refill, and storage of back up stock, visual merchandising material, product packaging, instruction booklets and warranties
• Develop own comprehensive OMEGA brand and product knowledge
• Assist in ensuring the boutique is kept clean and maintained
• Actively participate in training sessions and keeping up to date with E-learning modules

Skills & Experience

• Minimum 2 years retail or hospitality experience in the luxury sector preferred
• Highly developed and proven customer service and client relationship skills
• Excellent organisational skills
• Excellent oral and written communication skills
• Good computer literacy skills
• Good time management skills
• Team player
• Energy, drive and enthusiasm
• Impeccable grooming and presentation
• Visual merchandising flair
• Full and flexible availability
• Luxury watch industry knowledge and experience an advantage

Benefits

• Collaborative and supportive culture
• Generous employee discount across all Swatch Group brands
• Employee referral program with the opportunity to earn a cash reward
• Access to our Employee Assistance Program
• Comprehensive income protection insurance
• Novated leasing opportunities for electric vehicles
• Extensive professional Learning and Development program
• Opportunity to earn incentives on top of your base salary
• Complementary loan watch

How to Apply