Omnichannel Project Manager

Position

Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company.

We are looking for an Omnichannel Project Manager who will work closely with the Senior Project Manager and relevant stakeholders to ensure the success of LOEWE’s Omnichannel Strategy. This role involves managing projects, monitoring activities, and defining business requirements for new initiatives.

Job responsibilities

Your role will be:

Project Management

• Define project scope, goals, and deliverables in alignment with business objectives.
• Develop detailed project schedules and work plans for all stakeholders.
• Monitor and track progress through action plans and updates.
• Manage changes to project scope, schedule, and risks effectively.
• Provide regular updates and communicate progress on the project roadmap.

Activity Monitoring

• Follow up on operations, including creating user stories and refining backlogs.
• Address and resolve operational pain points with stakeholders.
• Measure project performance using KPIs and assess product outcomes.
• Maintain comprehensive documentation of project activities and specifications.

Business Requirements for New Projects and Initiatives

• Assist in defining business requirements with all relevant stakeholders.
• Manage relationships with internal and third-party teams.
• Monitor development progress and test new functionalities.
• Ensure quality and successful implementation of new solutions.
Oversee project launches in collaboration with principal stakeholders.

Profile

What is important for the role:

• 5+ years as a project manager in customer solutions or software services (experience with Salesforce Commerce Cloud is a plus).
• Familiarity with prioritization frameworks, user story writing, backlog management, and tools like Asana, Jira, Confluence, and Microsoft SharePoint/Office 365.
• Proficiency in English (C1 minimum); knowledge of Spanish or French is a plus.
• Strong communication skills, structured and assertive approach, and the ability to lead and build consensus.
• Ability to identify risks, resolve conflicts, and make decisions in a matrixed organization.
• A good understanding of UX principles and some background in system integration.
Independent, driven, and capable of managing multiple priorities in a fast-paced environment.

Additional information

About us:

Created in Spain in 1846, LOEWE approaches over 175 years as one of the world’s major luxury houses. Since 2013, under LOEWE’s creative director, Jonathan Anderson, the brand has started a new chapter, presenting itself to the world as a house focused on craft and culture; evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather.

LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand’s belief in the importance of craft in today’s culture, its modern interpretations of historical artistic achievements and its commitment to supporting contemporary art, craft and culture around the world.

If you think this role is made for you, please send us your CV!