Onsite Hoa Manager -Seeking Proactive, Service-Oriented, Experienced Hoa Manager

Full Job Description:
ERA Brokers Consolidated is seeking a detail-oriented, proactive, and service-focused Onsite HOA Manager to join our team. This full-time position is ideal for someone passionate about providing exceptional service to a single Homeowner Association while managing the complexities of day-to-day operations. If you thrive in a fast-paced environment and excel at anticipating needs and solving problems, we want to hear from you!

Essential Functions:

• Be the First Point of Contact: Manage phone calls and day-to-day communication with homeowners and board members, ensuring every interaction is professional and solutions-oriented.
• Deliver Exceptional Service: Utilize strong customer service skills to address inquiries and concerns promptly and effectively.
• Anticipate and Solve Problems: Exercise sound judgment and problem-solving skills to handle unpredictable situations with professionalism and ease.
• Stay Knowledgeable: Maintain up-to-date expertise on HOA laws and regulations, ensuring all actions align with current standards.
• Build Positive Relationships: Proactively promote and maintain strong relationships with homeowners and the association by being responsive and attentive to their needs.
• Keep Records with Precision: Provide and maintain accurate and detailed records, prepare documents, organize files, and manage homeowner and association approvals with diligence.
• Adapt and Assist: Be ready to support additional tasks and activities as needed, showcasing a proactive and flexible mindset.

Office Hours:

• Monday through Friday, 8:30 AM to 5:00 PM
• Occasional after-hours meetings may be required
• Occasional weekend engagements may be required

Required Qualifications:

• Bachelor's Degree
• HOA or Property Management Experience (5 years minimum)
• Strong phone and communication skills
• Proven experience in customer service (5 years preferred)
• Proficiency with computer systems and software
• Ability to multitask effectively in a fast-paced environment
• Demonstrates professionalism and a positive attitude, even in urgent situations
• Excellent attendance and punctuality

Job Type: Full-time
Pay: From $30-$40/hour (depending on experience)
Work Location: BRIO HOA, Washington, UT

Why Join ERA Brokers Consolidated?
At ERA Brokers Consolidated, we value proactive team members who go the extra mile to serve our clients and communities. This role offers an opportunity to develop professionally, solve meaningful challenges, and make a lasting impact.

How to Apply:
If you are detail-oriented, service-driven, and ready to take the initiative in supporting a single Homeowner Association, apply today! Please submit your resume and a brief cover letter highlighting your relevant experience.

Job Type: Full-time

Pay: $30.00 - $40.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• HOA or Property Management: 5 years (Required)

Work Location: In person